Airline company receptionist - Salary and Career

Airline company receptionist - Career description, activities, functions and salary

They receive and provide support services to customers, patients, guests, visitors and passengers, provide telephone service and provide information in offices, offices, hotels, hospitals, banks, airports and other establishments, arrange interviews or consultations and receive customers or visitors, their needs and direct them to the place or person they are looking for, schedule services, book (hotels and tickets) and indicate accommodations in hotels and similar establishments, observe internal security rules, check documents and suitability of customers and notify security of strange presences, close accounts and customer stays. Organize information and plan everyday work.

How much does an Airline company receptionist earn

A Airline company receptionist earns between $1.123 and $2.444 per month, with an average monthly salary of $1.411 and a median salary of $1.320 according to an salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 492.228 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).

Salary ranges for the Airline company receptionist

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 1.411 16.931 353 7
1º Quartile 1.123 13.476 281 5
Median Salary 1.320 15.838 330 6
3º Quartile 1.864 22.368 466 9
Higher Salary 2.444 29.329 611 12

Professional job categories

  • Administrative services workers
    • customer service workers
      • public information workers
        • receptionists

Related Positions:

Main workplaces

Receptionists they work in health and social services, accommodation, hotels and food, air transport and recreational, cultural and sporting activities. They are employees with a formal contract, they work in a multidisciplinary team, indoors and at hours that vary according to occupation: daytime for health insurance receptionists, alternation of shifts for the office receptionist and the hotel receptionist and irregular hours for the receptionist , generally. The degree of autonomy also varies, with permanent supervision for the office receptionist and the hotel receptionist, with occasional supervision for the others. There is an increase in the importance of hotels in state-of-the-art hospitals. As a result, the number of employees in the reception sector tends to grow, which, in addition to being often linked to the inpatient system, increasingly assumes functions identical to those of receptionists in a five-star hotel. On the other hand, checks.

What does it take to work in the field of Receptionists

These occupations require a high school education, except for hotel receptionists and concierges who have incomplete higher education as a prerequisite. A basic qualification course of up to two hundred class hours and one to two years of professional experience is desirable for receptionists in general.

Functions and activities of Airline company receptionist

Receptionists must:

  • provide personalized service/support to guests;
  • welcome clients, patients, guests, visitors and passengers;
  • observe internal security standards;
  • provide support services to visitors, customers, guests, patients and passengers;
  • provide personalized service/support to the guest;
  • schedule services;
  • observe internal security rules;
  • receive clients, patients, guests, visitors and passengers;
  • daily plan;
  • welcoming clients, patients, guests, visitors and passengers;
  • observe internal security regulations;
  • organize information to be provided;
  • provide support services to visitors, clients, guests, patients and passengers;
  • daily planning;
  • communicate;
  • close accounts and stays of clients, guests and patients;
  • respond to phone calls from visitors, guests, clients, patients and passengers;
  • plan the daily;
  • observe internal safety regulations;
  • welcoming customers, patients, guests, visitors and passengers;
  • planning the daily;
  • demonstrate personal skills;
  • planning the daily life;
  • observe internal safety rules;

  • Activities

    • maintain guest anonymity when requested;
    • assist the movement of guests, customers, visitors, patients with limited mobility;
    • resolve pending issues from the previous day;
    • preparing the �mise-en-place�;
    • print control reports;
    • circulate internal information;
    • consult the company's product and services catalog;
    • receive payments;
    • provide information and internal regulations to the guest and patient;
    • deliver the visitor badge at the entrance;
    • distribute pouches;
    • assist the guest with medical care ;
    • transmit messages and faxes;
    • identify the physical space of the company;
    • assist customers with filling of forms;
    • make reservation/changes/cancellation of requests in general from guests/customers;
    • check the individual and group arrival and departure forecast;
    • transfer the guest, patient, passengers to other accommodations;
    • check guest requests;
    • check admission request;
    • send the time wake-up call;
    • propose membership of loyalty programs;
    • schedule reservations / customer appointments;
    • assist the customer at the atm ;
    • welcome the client and passenger;
    • visit places/establishments to be recommended to guests;
    • check the weekly schedule of events;
    • demonstrate verbal and written fluency in a foreign language;
    • make a �no show� charge;
    • start cleaning service;
    • register companions;
    • listen carefully;
    • provide assistance to the guest in case of loss of luggage;
    • serve the customer with accurate information ;
    • notify security about the presence of strangers;
    • participate in shift exchange meetings;
    • register clients, patients, guests, visitors, passengers ;
    • request a form of payment guarantee;
    • act with common sense;
    • demonstrate ability to anticipate customer needs;
    • inform yourself about the guest(preferences, needs , habits);
    • establish a network of contacts to meet customer requests;
    • ensure delivery of documents/orders to guests;
    • consult the list of opening hours of the various activities in the company;
    • control the entry and exit of visitors' equipment;
    • show patience;
    • cover the disclosure of information about patients, guests and customers;
    • notify concierge of guest arrival;
    • forward the client to the various sectors;
    • request the valet service;
    • demonstrate mutual respect;
    • require the guest's functional number for the visitor's entry;
    • demonstrate enthusiasm;
    • notify the nursing staff of the patient's arrival;
    • coordinate team;
    • check the departure time of the groups;
    • give tourist information to guests/ passengers;
    • communicate in a clear, agile and objective manner;
    • organize work materials;
    • demonstrate autonomy;
    • schedule reservations / client appointments;
    • plan the next day;
    • take phone calls and messages;
    • confirm if the client has a frequent flyer program;
    • provide directions to exchange locations of coins;
    • save volumes from service providers;
    • pre-register the client;
    • demonstrate proactivity;
    • provide general information by internal telephone and externally;
    • arrange for the purchase of items/objects requested by the guests;
    • arrange to send items/objects requested by guests;
    • update account;
    • organize pouches;
    • assist guests/patients with technical information about hotel / hospital;
    • providing safe service;
    • exchange currency;
    • show patience;
    • assist with car rentals, cell phones, vans etc.;
    • coordinate team;
    • block apartment;
    • establish contact/visual communication with the customer;
    • consult a list of professionals and company department, internal extensions and external telephones;
    • demonstrate interest;
    • check the suitability of customers;
    • verify registration and reservation;
    • provide weather information;
    • interact with other departments;
    • intermediate in obtaining authorizations from agreements;
    • request the return of apartment keys;
    • admit the patient;
    • consult special guest requests;
    • activate security alarm in case of robbery;
    • forward the client to the different sectors;
    • offer transportation to the client;
    • announce the arrival of the client;
    • communicate in a clear, agile and objective way;
    • transfer calls to extensions and apartments requested;
    • print a list of inpatients;
    • provide information about the use and parking places;
    • collect feedback on the information provided;
    • check availability of beds and apartments;
    • schedule transfers and executive cars;
    • demonstrate efficiency;
    • demonstrate initiative;
    • assist in planning tourist itineraries for guests;
    • offer luggage assistance;
    • consult a list of opening hours of the various activities in the company;
    • demonstrate empathy;
    • consult the company's products and services catalog;
    • assist the customer with financial information ;
    • arrange the purchase of tickets for events in general;
    • close master accounts;
    • make adjustments to accounts;
    • arrange for special booking requests;
    • cover information regarding the use of the safe by customers;
    • provide the keys to the apartments to the clients;
    • update the establishment's database;
    • close account in the system;
    • offer support to the guest in different eventualities;
    • issue invoices and receipts;
    • demonstrate team spirit;
    • collect main news and headlines of the day;
    • enable the advance of money to the guest through card operations;
    • issue account statements;
    • organizing deliveries to guests;
    • issue the exit release card;
    • follow up guest requests;
    • distributing newspapers, magazines, flowers, etc.;
    • resume calls in case of extensions busy or unattended;
    • close �pos� (point of sale) ;
    • enter expenses to accounts;
    • make a reservation/changes/cancellation of requests in general from guests/customers;
    • assist in the organization of special occasions for guests (marriage proposal, birthday, celebrations in general);
    • check documents with identification;
    • demonstrate a sense of organization;
    • protocol documents/guest orders;
    • demonstrate computer skills;
    • request the hotel's performance evaluation;
    • print the list of groups scheduled to leave for the day;
    • check surgical hospitalization map;

    Sectors that hire Airline company receptionist the most in the job market

    • dental activity with resources for performing surgical procedures
    • cleaning in buildings and households
    • hospital care activities
    • outpatient medical activity restricted to consultations
    • hotels
    • aesthetic activities and other beauty care services
    • physical conditioning activities
    • clinical laboratories
    • combined office and administrative support services
    • temporary labor lease

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