Bilingual receptionist - Salary and Career

Bilingual receptionist - Career description, activities, functions and salary

They receive and provide support services to customers, patients, guests, visitors and passengers, provide telephone service and provide information in offices, offices, hotels, hospitals, banks, airports and other establishments, arrange interviews or consultations and receive customers or visitors, their needs and direct them to the place or person they are looking for, schedule services, book (hotels and tickets) and indicate accommodations in hotels and similar establishments, observe internal security rules, check documents and suitability of customers and notify security of strange presences, close accounts and customer stays. Organize information and plan everyday work.

How much does an Bilingual receptionist earn

A Bilingual receptionist earns between $1.123 and $2.444 per month, with an average monthly salary of $1.411 and a median salary of $1.320 according to an salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 492.228 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).

Salary ranges for the Bilingual receptionist

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 1.411 16.931 353 7
1º Quartile 1.123 13.476 281 5
Median Salary 1.320 15.838 330 6
3º Quartile 1.864 22.368 466 9
Higher Salary 2.444 29.329 611 12

Professional job categories

  • Administrative services workers
    • customer service workers
      • public information workers
        • receptionists

Related Positions:

Main workplaces

Receptionists they work in health and social services, accommodation, hotels and food, air transport and recreational, cultural and sporting activities. They are employees with a formal contract, they work in a multidisciplinary team, indoors and at hours that vary according to occupation: daytime for health insurance receptionists, alternation of shifts for the office receptionist and the hotel receptionist and irregular hours for the receptionist , generally. The degree of autonomy also varies, with permanent supervision for the office receptionist and the hotel receptionist, with occasional supervision for the others. There is an increase in the importance of hotels in state-of-the-art hospitals. As a result, the number of employees in the reception sector tends to grow, which, in addition to being often linked to the inpatient system, increasingly assumes functions identical to those of receptionists in a five-star hotel. On the other hand, checks.

What does it take to work in the field of Receptionists

These occupations require a high school education, except for hotel receptionists and concierges who have incomplete higher education as a prerequisite. A basic qualification course of up to two hundred class hours and one to two years of professional experience is desirable for receptionists in general.

Functions and activities of Bilingual receptionist

Receptionists must:

  • observe internal security rules;
  • respond to phone calls from visitors, guests, clients, patients and passengers;
  • observe internal security standards;
  • observe internal safety regulations;
  • provide personalized service/support to guests;
  • daily planning;
  • close accounts and stays of clients, guests and patients;
  • provide support services to visitors, customers, guests, patients and passengers;
  • planning the daily;
  • communicate;
  • welcome clients, patients, guests, visitors and passengers;
  • welcoming clients, patients, guests, visitors and passengers;
  • plan the daily;
  • observe internal safety rules;
  • observe internal security regulations;
  • provide personalized service/support to the guest;
  • receive clients, patients, guests, visitors and passengers;
  • daily plan;
  • provide support services to visitors, clients, guests, patients and passengers;
  • demonstrate personal skills;
  • welcoming customers, patients, guests, visitors and passengers;
  • organize information to be provided;
  • planning the daily life;
  • schedule services;

  • Activities

    • schedule transfers and executive cars;
    • request the hotel's performance evaluation;
    • collect main news and headlines of the day;
    • admit the patient;
    • assist with car rentals, cell phones, vans etc.;
    • issue account statements;
    • communicate in a clear, agile and objective manner;
    • demonstrate ability to anticipate customer needs;
    • ensure delivery of documents/orders to guests;
    • provide directions to exchange locations of coins;
    • schedule reservations / client appointments;
    • assist the guest with medical care ;
    • demonstrate a sense of organization;
    • check surgical hospitalization map;
    • demonstrate empathy;
    • establish contact/visual communication with the customer;
    • interact with other departments;
    • demonstrate interest;
    • notify concierge of guest arrival;
    • serve the customer with accurate information ;
    • issue invoices and receipts;
    • notify security about the presence of strangers;
    • print control reports;
    • make adjustments to accounts;
    • offer luggage assistance;
    • provide information and internal regulations to the guest and patient;
    • deliver the visitor badge at the entrance;
    • demonstrate computer skills;
    • maintain guest anonymity when requested;
    • listen carefully;
    • identify the physical space of the company;
    • coordinate team;
    • establish a network of contacts to meet customer requests;
    • update the establishment's database;
    • assist the movement of guests, customers, visitors, patients with limited mobility;
    • demonstrate proactivity;
    • inform yourself about the guest(preferences, needs , habits);
    • distributing newspapers, magazines, flowers, etc.;
    • show patience;
    • demonstrate efficiency;
    • check the weekly schedule of events;
    • participate in shift exchange meetings;
    • visit places/establishments to be recommended to guests;
    • resume calls in case of extensions busy or unattended;
    • schedule reservations / customer appointments;
    • exchange currency;
    • distribute pouches;
    • resolve pending issues from the previous day;
    • assist in the organization of special occasions for guests (marriage proposal, birthday, celebrations in general);
    • circulate internal information;
    • offer transportation to the client;
    • organize work materials;
    • update account;
    • send the time wake-up call;
    • cover the disclosure of information about patients, guests and customers;
    • organizing deliveries to guests;
    • check the departure time of the groups;
    • plan the next day;
    • demonstrate team spirit;
    • request a form of payment guarantee;
    • receive payments;
    • assist in planning tourist itineraries for guests;
    • control the entry and exit of visitors' equipment;
    • provide assistance to the guest in case of loss of luggage;
    • transmit messages and faxes;
    • print a list of inpatients;
    • demonstrate initiative;
    • offer support to the guest in different eventualities;
    • communicate in a clear, agile and objective way;
    • collect feedback on the information provided;
    • arrange to send items/objects requested by guests;
    • close �pos� (point of sale) ;
    • demonstrate autonomy;
    • organize pouches;
    • require the guest's functional number for the visitor's entry;
    • consult the company's product and services catalog;
    • make a �no show� charge;
    • save volumes from service providers;
    • enable the advance of money to the guest through card operations;
    • consult a list of professionals and company department, internal extensions and external telephones;
    • transfer the guest, patient, passengers to other accommodations;
    • register companions;
    • request the valet service;
    • print the list of groups scheduled to leave for the day;
    • take phone calls and messages;
    • act with common sense;
    • demonstrate mutual respect;
    • pre-register the client;
    • welcome the client and passenger;
    • provide weather information;
    • coordinate team;
    • assist the customer at the atm ;
    • check availability of beds and apartments;
    • assist customers with filling of forms;
    • notify the nursing staff of the patient's arrival;
    • protocol documents/guest orders;
    • make a reservation/changes/cancellation of requests in general from guests/customers;
    • block apartment;
    • close account in the system;
    • arrange the purchase of tickets for events in general;
    • make reservation/changes/cancellation of requests in general from guests/customers;
    • check the individual and group arrival and departure forecast;
    • request the return of apartment keys;
    • give tourist information to guests/ passengers;
    • issue the exit release card;
    • demonstrate verbal and written fluency in a foreign language;
    • assist guests/patients with technical information about hotel / hospital;
    • activate security alarm in case of robbery;
    • start cleaning service;
    • arrange for special booking requests;
    • cover information regarding the use of the safe by customers;
    • consult the list of opening hours of the various activities in the company;
    • providing safe service;
    • consult a list of opening hours of the various activities in the company;
    • close master accounts;
    • show patience;
    • follow up guest requests;
    • forward the client to the various sectors;
    • provide general information by internal telephone and externally;
    • demonstrate enthusiasm;
    • check documents with identification;
    • preparing the �mise-en-place�;
    • provide information about the use and parking places;
    • propose membership of loyalty programs;
    • arrange for the purchase of items/objects requested by the guests;
    • consult special guest requests;
    • intermediate in obtaining authorizations from agreements;
    • consult the company's products and services catalog;
    • enter expenses to accounts;
    • check the suitability of customers;
    • verify registration and reservation;
    • announce the arrival of the client;
    • check guest requests;
    • forward the client to the different sectors;
    • register clients, patients, guests, visitors, passengers ;
    • transfer calls to extensions and apartments requested;
    • check admission request;
    • assist the customer with financial information ;
    • confirm if the client has a frequent flyer program;
    • provide the keys to the apartments to the clients;

    Sectors that hire Bilingual receptionist the most in the job market

    • dental activity with resources for performing surgical procedures
    • cleaning in buildings and households
    • hospital care activities
    • outpatient medical activity restricted to consultations
    • hotels
    • aesthetic activities and other beauty care services
    • physical conditioning activities
    • clinical laboratories
    • combined office and administrative support services
    • temporary labor lease

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