Cashier receptionist - Salary and Career

Cashier receptionist - Career description, activities, functions and salary

They receive and provide support services to customers, patients, guests, visitors and passengers, provide telephone service and provide information in offices, offices, hotels, hospitals, banks, airports and other establishments, arrange interviews or consultations and receive customers or visitors, their needs and direct them to the place or person they are looking for, schedule services, book (hotels and tickets) and indicate accommodations in hotels and similar establishments, observe internal security rules, check documents and suitability of customers and notify security of strange presences, close accounts and customer stays. Organize information and plan everyday work.

How much does an Cashier receptionist earn

A Cashier receptionist earns between $1.156 and $2.750 per month, with an average monthly salary of $1.523 and a median salary of $1.408 according to an salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 42.890 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).

Salary ranges for the Cashier receptionist

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 1.523 18.279 381 7
1º Quartile 1.156 13.871 289 5
Median Salary 1.408 16.899 352 7
3º Quartile 2.098 25.171 524 10
Higher Salary 2.750 33.004 688 13

Professional job categories

  • Administrative services workers
    • customer service workers
      • public information workers
        • receptionists

Related Positions:

Main workplaces

Receptionists they work in health and social services, accommodation, hotels and food, air transport and recreational, cultural and sporting activities. They are employees with a formal contract, they work in a multidisciplinary team, indoors and at hours that vary according to occupation: daytime for health insurance receptionists, alternation of shifts for the office receptionist and the hotel receptionist and irregular hours for the receptionist , generally. The degree of autonomy also varies, with permanent supervision for the office receptionist and the hotel receptionist, with occasional supervision for the others. There is an increase in the importance of hotels in state-of-the-art hospitals. As a result, the number of employees in the reception sector tends to grow, which, in addition to being often linked to the inpatient system, increasingly assumes functions identical to those of receptionists in a five-star hotel. On the other hand, checks.

What does it take to work in the field of Receptionists

These occupations require a high school education, except for hotel receptionists and concierges who have incomplete higher education as a prerequisite. A basic qualification course of up to two hundred class hours and one to two years of professional experience is desirable for receptionists in general.

Functions and activities of Cashier receptionist

Receptionists must:

  • demonstrate personal skills;
  • close accounts and stays of clients, guests and patients;
  • observe internal safety regulations;
  • communicate;
  • respond to phone calls from visitors, guests, clients, patients and passengers;
  • observe internal safety rules;
  • daily planning;
  • planning the daily;
  • plan the daily;
  • observe internal security standards;
  • provide support services to visitors, clients, guests, patients and passengers;
  • provide support services to visitors, customers, guests, patients and passengers;
  • welcoming customers, patients, guests, visitors and passengers;
  • provide personalized service/support to the guest;
  • daily plan;
  • welcome clients, patients, guests, visitors and passengers;
  • organize information to be provided;
  • planning the daily life;
  • observe internal security rules;
  • welcoming clients, patients, guests, visitors and passengers;
  • observe internal security regulations;
  • schedule services;
  • receive clients, patients, guests, visitors and passengers;
  • provide personalized service/support to guests;

  • Activities

    • collect feedback on the information provided;
    • notify the nursing staff of the patient's arrival;
    • demonstrate initiative;
    • demonstrate autonomy;
    • confirm if the client has a frequent flyer program;
    • arrange to send items/objects requested by guests;
    • update the establishment's database;
    • resolve pending issues from the previous day;
    • schedule reservations / client appointments;
    • give tourist information to guests/ passengers;
    • check admission request;
    • assist in the organization of special occasions for guests (marriage proposal, birthday, celebrations in general);
    • make adjustments to accounts;
    • demonstrate enthusiasm;
    • request the valet service;
    • print control reports;
    • demonstrate interest;
    • take phone calls and messages;
    • protocol documents/guest orders;
    • pre-register the client;
    • demonstrate computer skills;
    • ensure delivery of documents/orders to guests;
    • provide information about the use and parking places;
    • request the hotel's performance evaluation;
    • resume calls in case of extensions busy or unattended;
    • show patience;
    • provide weather information;
    • propose membership of loyalty programs;
    • coordinate team;
    • consult a list of opening hours of the various activities in the company;
    • issue invoices and receipts;
    • act with common sense;
    • demonstrate efficiency;
    • deliver the visitor badge at the entrance;
    • admit the patient;
    • offer luggage assistance;
    • issue account statements;
    • check availability of beds and apartments;
    • check the suitability of customers;
    • listen carefully;
    • check the departure time of the groups;
    • schedule reservations / customer appointments;
    • organize work materials;
    • distributing newspapers, magazines, flowers, etc.;
    • enter expenses to accounts;
    • consult a list of professionals and company department, internal extensions and external telephones;
    • welcome the client and passenger;
    • request a form of payment guarantee;
    • preparing the �mise-en-place�;
    • check guest requests;
    • establish contact/visual communication with the customer;
    • maintain guest anonymity when requested;
    • close account in the system;
    • register clients, patients, guests, visitors, passengers ;
    • demonstrate empathy;
    • communicate in a clear, agile and objective way;
    • plan the next day;
    • schedule transfers and executive cars;
    • forward the client to the various sectors;
    • start cleaning service;
    • notify security about the presence of strangers;
    • activate security alarm in case of robbery;
    • assist in planning tourist itineraries for guests;
    • provide directions to exchange locations of coins;
    • assist customers with filling of forms;
    • offer transportation to the client;
    • provide information and internal regulations to the guest and patient;
    • arrange the purchase of tickets for events in general;
    • send the time wake-up call;
    • visit places/establishments to be recommended to guests;
    • control the entry and exit of visitors' equipment;
    • close master accounts;
    • consult the list of opening hours of the various activities in the company;
    • demonstrate ability to anticipate customer needs;
    • distribute pouches;
    • cover the disclosure of information about patients, guests and customers;
    • consult the company's product and services catalog;
    • assist the movement of guests, customers, visitors, patients with limited mobility;
    • consult the company's products and services catalog;
    • make a �no show� charge;
    • block apartment;
    • show patience;
    • consult special guest requests;
    • identify the physical space of the company;
    • check the weekly schedule of events;
    • organizing deliveries to guests;
    • offer support to the guest in different eventualities;
    • transfer calls to extensions and apartments requested;
    • demonstrate verbal and written fluency in a foreign language;
    • circulate internal information;
    • communicate in a clear, agile and objective manner;
    • provide general information by internal telephone and externally;
    • assist with car rentals, cell phones, vans etc.;
    • participate in shift exchange meetings;
    • close �pos� (point of sale) ;
    • update account;
    • print a list of inpatients;
    • make reservation/changes/cancellation of requests in general from guests/customers;
    • provide the keys to the apartments to the clients;
    • make a reservation/changes/cancellation of requests in general from guests/customers;
    • demonstrate proactivity;
    • providing safe service;
    • transfer the guest, patient, passengers to other accommodations;
    • demonstrate team spirit;
    • notify concierge of guest arrival;
    • assist the customer at the atm ;
    • enable the advance of money to the guest through card operations;
    • forward the client to the different sectors;
    • assist the customer with financial information ;
    • follow up guest requests;
    • announce the arrival of the client;
    • assist the guest with medical care ;
    • transmit messages and faxes;
    • cover information regarding the use of the safe by customers;
    • intermediate in obtaining authorizations from agreements;
    • demonstrate mutual respect;
    • coordinate team;
    • save volumes from service providers;
    • request the return of apartment keys;
    • exchange currency;
    • register companions;
    • arrange for special booking requests;
    • collect main news and headlines of the day;
    • receive payments;
    • establish a network of contacts to meet customer requests;
    • serve the customer with accurate information ;
    • arrange for the purchase of items/objects requested by the guests;
    • organize pouches;
    • verify registration and reservation;
    • interact with other departments;
    • require the guest's functional number for the visitor's entry;
    • issue the exit release card;
    • provide assistance to the guest in case of loss of luggage;
    • demonstrate a sense of organization;
    • check surgical hospitalization map;
    • check the individual and group arrival and departure forecast;
    • print the list of groups scheduled to leave for the day;
    • check documents with identification;
    • assist guests/patients with technical information about hotel / hospital;
    • inform yourself about the guest(preferences, needs , habits);

    Sectors that hire Cashier receptionist the most in the job market

    • hotels
    • building condominiums
    • motels
    • restaurants and similar
    • other accommodation
    • temporary labor lease
    • apart hotels
    • holdings of non-financial institutions
    • fairs, congresses, exhibitions and parties organization services
    • boards (accommodation)

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