Claims technician - Salary and Career
Insurance Technicians

Claims technician - Career description, activities, functions and salary

They contact brokers, policyholders and the work team to sell insurance and to facilitate the company-client relationship, underwrite and inspect risks, operationalize premium calculations and other procedures for assignment and recovery of reinsurance and coinsurance, perform regulation and settlement of claims . Develop new types of insurance. They prepare technical documentation.

How much does an Claims technician earn

A Claims technician earns between $1.416 and $7.058 per month, with an average monthly salary of $2.863 and a median salary of $2.200 according to an Averwage.com salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 2.953 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).


Salary ranges for the Claims technician

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 2.863 34.359 716 14
1º Quartile 1.416 16.996 354 7
Median Salary 2.200 26.400 550 11
3º Quartile 5.383 64.592 1.346 26
Higher Salary 7.058 84.695 1.764 34


Professional job categories

  • Middle level technicians
    • medium level technicians in administrative sciences
      • technicians of administrative sciences
        • insurance technicians

Related Positions:




Main workplaces

Insurance Technicians they work in insurance and private pension companies, mixed capital companies and government agencies in the insurance area. Work is carried out indoors during daytime hours. They are CLT or statutory workers and are organized as a team, under supervision. Eventually, they are subject to pressures at work that can cause stress.


What does it take to work in the field of Insurance Technicians

The exercise of these occupations requires high school education and professional courses of two hundred to four hundred class hours. The full performance of activities occurs after three to four years of experience.


Functions and activities of Claims technician

Insurance Technicians must:

  • develop products;
  • subscrive riscos;
  • inspect risks;
  • inspect risk;
  • subscribing risks;
  • market insurance;
  • inspect hazards;
  • commercialize insurance;
  • perform claims settlement and settlement;
  • operationalize assignment and recovery of reinsurance and coinsurance;
  • subscribe risks;
  • demonstrate personal skills;
  • subscribe to risks;
  • perform settlement and settlement of claims;
  • comercializar seguros;
  • elaborate technical documentation;
  • operationalize reinsurance and coinsurance assignment and recovery;
  • subscrever riscos;
  • perform claims adjustment and settlement;
  • prepare technical documentation;

  • Activities

    • frame proposals to the company's reinsurance and coinsurance conditions;
    • transmit information about customer needs;
    • receive requests for quotation and/or proposals;
    • closing processes;
    • forward processes for reimbursement and/or recovery;
    • identify exposure and physical and moral aggravation of risk;
    • create internal standards and procedures;
    • process documents (policies, amendments, endorsements, annotations);
    • suggest insurable value;
    • elaborate inspection and survey reports;
    • check implementation of suggested measures;
    • act with objectivity;
    • increase production through distribution channels;
    • prepare technical claims report;
    • submit proposals to the company's underwriting rules;
    • act with persuasion;
    • assist the development of the computer system;
    • promote product adjustments;
    • demonstrate a sense of observation;
    • settle a claim (payment to the beneficiary or the insured);
    • framing proposals to the company's reinsurance and coinsurance conditions;
    • test fire safety equipment;
    • register claims;
    • act with empathy;
    • act with patience;
    • evaluate damages and quotes;
    • track product implementation;
    • give technical and commercial support to customers;
    • send insurance renewal notices;
    • monitor portfolio results;
    • negotiate budgets;
    • attract new business and customers;
    • demonstrate research ability;
    • reconcile current account with reinsurer and co-insurer;
    • calculate premiums;
    • check inspection object documentation;
    • add documentation for bids;
    • determine insurance profitability;
    • concept the product;
    • show credibility;
    • analyze inspection reports, medical reports and questionnaires;
    • prepare documentation and list of outstanding and paid claims;
    • survey customer needs;
    • define inspection procedures;
    • express yourself orally and in writing;
    • analyze contract;
    • assist in the training and development of personnel involved with the product;
    • request medical reports and inspections;
    • elaborate technical opinion;
    • get internal product approval;
    • act with empathy;
    • notify reinsurer and co-insurers of claims that have occurred;
    • determine the insured's loss ratio;
    • search competitor market;
    • photograph the insurance object;
    • recommend loss prevention measures;
    • disclose products;
    • demonstrate flexibility;
    • identify new market niches;
    • consult other areas of the company;
    • inform data for the preparation of a technical note (sales cost, loss ratio);
    • propose investigation;
    • prepare documentation and list of assigned risks (map or bordero);
    • calculate reinsurance premiums and recovery;
    • provide insurance quote and conditions;
    • reason logically;
    • photograph the object of the insurance;
    • implementing partnerships with brokers and other distribution channels;
    • request advance recovery;
    • request documentation;
    • evaluate the dynamics of the claim, with causal link (cause and effect);
    • analyze proposed conditions for the insurance;
    • search legislation;
    • write contractual conditions for new products;
    • schedule inspection;
    • compare competitors' products;
    • demonstrate decision-making ability;
    • obtain information on physical and moral characteristics of the risk;


    Sectors that hire Claims technician the most in the job market

    • non-life insurance
    • insurance, pension plan and health brokers and agents
    • surveillance and private security activities
    • other service activities provided mainly to companies
    • insurance experts and assessors
    • associative activities
    • temporary labor lease
    • document preparation and specialized administrative support services
    • combined office and administrative support services
    • life insurance




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