Control center operator (rail and subway) - Salary and Career
Metrorail transport technicians

Control center operator (rail and subway) - Career description, activities, functions and salary

They coordinate the circulation of trains and subway-rail maintenance vehicles, control and schedule train circulation schedules. They manage the station and control the activities of yards and terminals, operate equipment and electrical systems. They provide user support services and supervise the work team. They fill out reports, spreadsheets, dispatch documents, operational diary and incident reports.

How much does an Control center operator (rail and subway) earn

A Control center operator (rail and subway) earns between $1.233 and $6.250 per month, with an average monthly salary of $2.331 and a median salary of $1.583 according to an Averwage.com salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 1.365 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).


Salary ranges for the Control center operator (rail and subway)

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 2.331 27.974 583 11
1º Quartile 1.233 14.798 308 6
Median Salary 1.583 18.996 396 8
3º Quartile 4.766 57.195 1.192 23
Higher Salary 6.250 74.996 1.562 30


Professional job categories

  • Middle level technicians
    • medium level technicians in transport services
      • transport technicians (logistics)
        • metrorail transport technicians

Related Positions:




Main workplaces

Metrorail transport technicians they work on railways and subways, as salaried employees, with a formal contract. They work as a team in the execution of integrated works and in the elaboration of strategies, with permanent supervision. They work indoors and in shifts. May be subject to stressful situations and exposed to flammable material.


What does it take to work in the field of Metrorail transport technicians

The exercise of these occupations requires a high school technical course. There is a tendency to increase the qualification requirements, due to the modernization of the operational control systems. Part of the learning takes place on the job itself.


Functions and activities of Control center operator (rail and subway)

Metrorail transport technicians must:

  • communicate;
  • operate electrical equipment and systems;
  • demonstrate personal skills;
  • coordinating circulation of trains and metro rail maintenance vehicles;
  • elaborate documentation;
  • supervise team work;
  • control yard and terminal activities;
  • schedule trains;
  • coordinate circulation of trains and metro rail maintenance vehicles;
  • coordinate movement of trains and metro rail maintenance vehicles;
  • schedule train circulation;
  • manage station;
  • provide support service to users and customers;
  • operating electrical equipment and systems;
  • supervise work team;
  • administer station;

  • Activities

    • fill in freight and train dispatch documents;
    • replace faulty and damaged trains;
    • send items found at the station to the lost and found section of receiving center;
    • set priorities for train circulation;
    • inspect electrical equipment;
    • determine wagon positioning at loading and unloading point;
    • inform the customer about abnormalities in the metro rail system;
    • isolate areas and fixed operational equipment for maintenance;
    • schedule trains;
    • control fleet train availability;
    • drive the physically disabled for boarding and disembarking;
    • allocate locomotives and wagons according to demand;
    • work as a team;
    • evaluate employee performance;
    • operating electrical substations;
    • dispatch trains from the yard, according to the timetable;
    • fill book and incident reports;
    • call fire brigade, military police, ambulance and environmental agencies in case of accidents;
    • receive visitors;
    • assign employees;
    • deliver training to employees;
    • demonstrate gestural quality;
    • consult operational data system;
    • inform the control center of occurrences at the station;
    • request authorization for circulation;
    • create reports;
    • check financial transactions;
    • prove leadership;
    • check cargo conditions (weight, packaging and volume);
    • set vacation schedule;
    • participate in team meetings;
    • make bank deposits;
    • authorize movement of trains;
    • express yourself correctly;
    • make areas and fixed operational equipment available for maintenance activity ;
    • advise machinists and train operators on track abnormalities and train;
    • positioning lane switches for circulation (manual or remote);
    • operate local control panel (pcl);
    • inform the customer about cargo in transit;
    • make note of employee attendance;
    • operate operational supervision room;
    • acting with initiative;
    • demonstrate objectivity;
    • demonstrate dynamism;
    • authorize maintenance, cleaning and training services on trains;
    • supervise use of personal protective equipment (ppe);
    • perform train crossings and overtaking;
    • manage inventory of consumables;
    • write correctly;
    • execute strategies to solve operational problems;
    • show organization;
    • define strategies for solving operational problems;
    • form trains (composition);
    • require employee retraining and training;
    • answer queries and customer complaints;
    • determine positioning of locomotives for supply and inspection;
    • immobilize trains with shim;
    • enter information in the operational data system;
    • provide first aid;
    • operate movement control systems and movement of trains ;
    • sell tickets;
    • rebuild train after maintenance;
    • plan crossing and passing trains;
    • demonstrate diffuse attention capacity;
    • operate passenger flow control equipment (escalator, turnstile, door access);
    • record electricity consumption;
    • distribute train schedule to supervisor and agents;
    • distribute electrical supply;
    • receive cargo and cargo documentation;
    • maneuver trains and metro rail maintenance vehicles;
    • supervise customer service (box office, turnstile and information);
    • forward service invoice to customer;
    • deliver cargo and cargo documentation to the customer;
    • evaluate functional conduct;
    • contact power supplier in situations of abnormality;
    • analyze information received from stations and trains;
    • seal and reseal wagons;
    • request maintenance of fixed equipment and trains;
    • consult occurrence book;
    • evaluate services provided by third parties;
    • operate auxiliary equipment (ventilation and water pumps);
    • elaborate operational diary (of);
    • demonstrate emotional balance ability;
    • forward user for emergency medical care;
    • provide return of fixed equipment and trains to their operational condition;
    • plan formation of trains;
    • supervise station security;
    • orient employees;
    • operate control systems (electrical, traffic and passengers);
    • remove damaged trains;
    • control movement of trains and metro rail maintenance vehicles in the lines and courtyards;
    • demonstrate distributed attention ability;
    • test electrical equipment;
    • distribute tasks;
    • check cargo documentation;
    • complete loading and unloading movement sheets;
    • plan train formation;
    • demonstrate clarity;
    • adapt language;
    • control movement of trains and metro railway maintenance vehicles in the lines and courtyards;


    Sectors that hire Control center operator (rail and subway) the most in the job market

    • road, bridge, tunnel and related services concessionaires
    • collective passenger road transport, with fixed itinerary, municipal
    • water collection, treatment and distribution
    • cargo rail transport
    • combined building support services
    • surveillance and private security activities
    • municipal and metropolitan passenger rail transport
    • temporary labor lease
    • road transport of cargo, except dangerous goods and removals, intercity, interstate and international
    • building construction




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