Credit and collection officer - Salary and Career
Financial Services, Exchange and Control Supervisors

Credit and collection officer - Career description, activities, functions and salary

They supervise and control various financial services, assets and logistics, prepare budgets, make payments, perform collections, control assets, close foreign exchange, analyze credit, coordinate cashiers, manage logistical processes and manage warehouse/inventory. They supervise work teams, guiding and evaluating performance in search of the best quality at work.

How much does an Credit and collection officer earn

A Credit and collection officer earns between $1.176 and $6.305 per month, with an average monthly salary of $2.256 and a median salary of $1.503 according to an Averwage.com salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 10.086 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).


Salary ranges for the Credit and collection officer

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 2.256 27.077 564 11
1º Quartile 1.176 14.112 294 5
Median Salary 1.503 18.036 376 7
3º Quartile 4.809 57.706 1.202 22
Higher Salary 6.305 75.666 1.576 29


Professional job categories

  • Administrative services workers
    • officers
      • administrative services supervisors (except customer service)
        • financial services, exchange and control supervisors

Related Positions:




Main workplaces

Financial Services, Exchange and Control Supervisors the positions of this CBO family work in various fields of activities, such as diverse industries, logistics operators and business activities. They are normally employed with a formal contract with occasional supervision, reporting directly to managers and having subordinates. In the case of foreign exchange supervisors, there is the possibility of working on their own. They carry out their work during the day and indoors.


What does it take to work in the field of Financial Services, Exchange and Control Supervisors

For the exercise of these occupations, a complete higher education is required. The full exercise of activities requires, on average, three to four years of experience in the area and, for some occupations, a basic professional qualification course of up to 200 class hours.


Functions and activities of Credit and collection officer

Financial Services, Exchange and Control Supervisors must:

  • manage inventory/warehouse;
  • supervise teamwork;
  • analyze credit;
  • make payments;
  • elaborate budget;
  • supervise team work;
  • manage logistics processes;
  • perform collection;
  • close exchange;
  • perform billing;
  • coordinate cashiers;
  • manage logistical processes;
  • demonstrate personal skills;
  • manage inventory;
  • prepare budget;
  • budget;
  • control assets;
  • coordinate boxes;

  • Activities

    • check box closing documentation;
    • plan vacation roster;
    • plan a holiday roster;
    • transfer ownership of assets;
    • manage material and/or product requisitions;
    • demonstrate ability to make decisions;
    • request purchase for restocking;
    • propose lawsuits against defaulters;
    • demonstrate flexibility;
    • perform agreements with customers;
    • suppress credits;
    • monitor litigation processes;
    • establish packing and material identification method;
    • set credit limits;
    • forecast receipts;
    • project expenses by areas;
    • send titles to notaries or outsourced collection companies;
    • plan cash flow;
    • register customers;
    • manage conflicts;
    • check compliance with legal and safety standards;
    • hire a shipping agent;
    • decide on admitting or terminating employees;
    • examine accounts payable;
    • provide information about assets;
    • complete audits (internal and external);
    • control stock levels (quantity, value...);
    • issue billing statement;
    • negotiate payment terms with suppliers;
    • demonstrate initiative;
    • distribute tasks;
    • monitor expiration date of materials and/or products;
    • motivate team;
    • search bank fees;
    • list payments to be made;
    • control incoming resources;
    • negotiate terms, quantity, conditions with suppliers and/or customers;
    • participate in the elaboration of standards and procedure manuals;
    • prepare reports, forms, spreadsheets...;
    • consult customer registration information;
    • analyze customer registration information;
    • raise market prices;
    • assist in budget preparation;
    • download received titles;
    • control supply contract balances;
    • plan teamwork;
    • work as a team;
    • promote team empowerment;
    • identify unpaid securities;
    • collect economic indices;
    • inventory assets;
    • analyze the needs of the areas;
    • control product dispatch flow;
    • control budget execution;
    • demonstrate holistic vision ability;
    • plan receipts;
    • monitor international shipping;
    • scaling available resources (humans, materials, equipment);
    • work as a team;
    • inventory assets;
    • demonstrate agility;
    • estimate personnel cost;
    • analyze customer orders;
    • supervise the receipt of materials;
    • generate depreciation and fixed assets reports;
    • collect financial and economic data of the company;
    • project revenue;
    • perform export collection;
    • schedule payments;
    • evaluate international banks indicated by customers;
    • demonstrate analytical ability;
    • evaluate employee performance;
    • reassess projections;
    • calculate abc inventory curve;
    • manage attendance/point control (absences, delays, justifications);
    • manage availability of values between cashiers or branches;
    • analyze objectives and goals defined by the company;
    • control conditions for packaging materials and/or products;
    • register invoices;
    • participate in the definition of types of packaging and ways of packaging materials and/or products ;
    • resolve pending issues with technical and commercial areas;
    • participate in the definition of corporate goals;
    • compare estimated and actual values;
    • contract exchange;
    • present the results of the goals of the area/sector;
    • consolidate area information;
    • download assets;
    • search for feed back from customers (level of logistics services);
    • control material receipt flow;
    • demonstrate leadership;
    • define material purchasing needs;
    • guide employees in the use and maintenance of equipment;
    • determine the type of asset for depreciation purposes;
    • supervise the receipt of materials;
    • identify the need to hire employees;
    • plan stocking of materials and/or products;
    • demonstrate negotiation skills;
    • identify the need for new equipment;
    • decide on guarantees for granting credit;
    • prepare documents for closing (invoices);
    • monitor performance indicators;
    • analyze documents for exchange closing;
    • supervise inventory;
    • forward unpaid export invoices to management;
    • provide subsidies for drafting a supply contract;
    • hire an insurance company;
    • control loans, banking applications;
    • guide the execution of the work;
    • supervise application of the peps method (first in, first out);
    • check payments made;
    • control bank balances;
    • monitor arrival of original import documents;
    • monitor bank charges;
    • participate in the development of standards and procedure manuals;
    • elaborate specific procedures and rules for the area;
    • control fixed cash fund;
    • track company purchase orders;
    • collect overdue securities;
    • guide areas according to company goals and objectives;
    • control stock of unserviceable materials and/or products;
    • supervise revaluation of assets by third parties;
    • demonstrate objectivity;
    • monitor movement of materials and/or products according to the abc curve;
    • reconcile values;
    • adjust value of revalued assets;
    • manage delivery of materials and/or products;
    • confirm asset plating;
    • control production flow;
    • sort assets by cost center;
    • perform collection of securities in portfolio;
    • negotiate interest rates;
    • keep an updated customer record;
    • plan a vacation roster;
    • control loans between related companies (mutual);
    • resolve export financial issues;
    • prepare financial and economic statements;
    • generate history of international clients;
    • establish production goals by area/sector/activity;
    • receive documents from the export department;
    • incorporate well;
    • control purchase order balance;
    • generate documents for accounting;
    • set work priorities;


    Sectors that hire Credit and collection officer the most in the job market

    • retailer of clothing and accessories
    • furniture retail trade
    • shoe retailer
    • temporary labor lease
    • billing activities and registration information
    • specialized retailer of home appliances and audio and video equipment
    • combined office and administrative support services
    • call services activities
    • general building material retail trade
    • retail merchandise in general, with predominance of food products - supermarkets




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