Credit card receptionist - Salary and Career

Credit card receptionist - Career description, activities, functions and salary

They receive and provide support services to customers, patients, guests, visitors and passengers, provide telephone service and provide information in offices, offices, hotels, hospitals, banks, airports and other establishments, arrange interviews or consultations and receive customers or visitors, their needs and direct them to the place or person they are looking for, schedule services, book (hotels and tickets) and indicate accommodations in hotels and similar establishments, observe internal security rules, check documents and suitability of customers and notify security of strange presences, close accounts and customer stays. Organize information and plan everyday work.

How much does an Credit card receptionist earn

A Credit card receptionist earns between $1.123 and $2.444 per month, with an average monthly salary of $1.411 and a median salary of $1.320 according to an salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 492.228 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).

Salary ranges for the Credit card receptionist

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 1.411 16.931 353 7
1º Quartile 1.123 13.476 281 5
Median Salary 1.320 15.838 330 6
3º Quartile 1.864 22.368 466 9
Higher Salary 2.444 29.329 611 12

Professional job categories

  • Administrative services workers
    • customer service workers
      • public information workers
        • receptionists

Related Positions:

Main workplaces

Receptionists they work in health and social services, accommodation, hotels and food, air transport and recreational, cultural and sporting activities. They are employees with a formal contract, they work in a multidisciplinary team, indoors and at hours that vary according to occupation: daytime for health insurance receptionists, alternation of shifts for the office receptionist and the hotel receptionist and irregular hours for the receptionist , generally. The degree of autonomy also varies, with permanent supervision for the office receptionist and the hotel receptionist, with occasional supervision for the others. There is an increase in the importance of hotels in state-of-the-art hospitals. As a result, the number of employees in the reception sector tends to grow, which, in addition to being often linked to the inpatient system, increasingly assumes functions identical to those of receptionists in a five-star hotel. On the other hand, checks.

What does it take to work in the field of Receptionists

These occupations require a high school education, except for hotel receptionists and concierges who have incomplete higher education as a prerequisite. A basic qualification course of up to two hundred class hours and one to two years of professional experience is desirable for receptionists in general.

Functions and activities of Credit card receptionist

Receptionists must:

  • welcoming customers, patients, guests, visitors and passengers;
  • provide personalized service/support to the guest;
  • daily planning;
  • organize information to be provided;
  • provide support services to visitors, clients, guests, patients and passengers;
  • planning the daily;
  • observe internal security standards;
  • receive clients, patients, guests, visitors and passengers;
  • schedule services;
  • provide support services to visitors, customers, guests, patients and passengers;
  • close accounts and stays of clients, guests and patients;
  • demonstrate personal skills;
  • provide personalized service/support to guests;
  • respond to phone calls from visitors, guests, clients, patients and passengers;
  • welcoming clients, patients, guests, visitors and passengers;
  • observe internal safety rules;
  • observe internal security rules;
  • plan the daily;
  • welcome clients, patients, guests, visitors and passengers;
  • communicate;
  • observe internal safety regulations;
  • observe internal security regulations;
  • planning the daily life;
  • daily plan;

  • Activities

    • plan the next day;
    • collect main news and headlines of the day;
    • update account;
    • confirm if the client has a frequent flyer program;
    • close master accounts;
    • distribute pouches;
    • close account in the system;
    • show patience;
    • demonstrate team spirit;
    • check availability of beds and apartments;
    • register companions;
    • transmit messages and faxes;
    • require the guest's functional number for the visitor's entry;
    • deliver the visitor badge at the entrance;
    • register clients, patients, guests, visitors, passengers ;
    • demonstrate proactivity;
    • print control reports;
    • receive payments;
    • participate in shift exchange meetings;
    • ensure delivery of documents/orders to guests;
    • close �pos� (point of sale) ;
    • request the hotel's performance evaluation;
    • issue account statements;
    • communicate in a clear, agile and objective manner;
    • demonstrate autonomy;
    • consult special guest requests;
    • intermediate in obtaining authorizations from agreements;
    • demonstrate verbal and written fluency in a foreign language;
    • demonstrate interest;
    • enable the advance of money to the guest through card operations;
    • check admission request;
    • arrange to send items/objects requested by guests;
    • assist the customer at the atm ;
    • provide directions to exchange locations of coins;
    • control the entry and exit of visitors' equipment;
    • organize work materials;
    • provide information and internal regulations to the guest and patient;
    • serve the customer with accurate information ;
    • assist customers with filling of forms;
    • demonstrate ability to anticipate customer needs;
    • assist the guest with medical care ;
    • demonstrate a sense of organization;
    • provide the keys to the apartments to the clients;
    • inform yourself about the guest(preferences, needs , habits);
    • update the establishment's database;
    • demonstrate computer skills;
    • notify concierge of guest arrival;
    • request a form of payment guarantee;
    • organizing deliveries to guests;
    • transfer the guest, patient, passengers to other accommodations;
    • consult a list of opening hours of the various activities in the company;
    • communicate in a clear, agile and objective way;
    • welcome the client and passenger;
    • consult the list of opening hours of the various activities in the company;
    • assist in the organization of special occasions for guests (marriage proposal, birthday, celebrations in general);
    • interact with other departments;
    • demonstrate efficiency;
    • notify security about the presence of strangers;
    • issue the exit release card;
    • coordinate team;
    • preparing the �mise-en-place�;
    • arrange for special booking requests;
    • activate security alarm in case of robbery;
    • check guest requests;
    • issue invoices and receipts;
    • schedule reservations / customer appointments;
    • request the valet service;
    • check surgical hospitalization map;
    • assist the movement of guests, customers, visitors, patients with limited mobility;
    • check the individual and group arrival and departure forecast;
    • consult a list of professionals and company department, internal extensions and external telephones;
    • admit the patient;
    • schedule transfers and executive cars;
    • act with common sense;
    • assist in planning tourist itineraries for guests;
    • print a list of inpatients;
    • schedule reservations / client appointments;
    • follow up guest requests;
    • cover the disclosure of information about patients, guests and customers;
    • check documents with identification;
    • visit places/establishments to be recommended to guests;
    • make a reservation/changes/cancellation of requests in general from guests/customers;
    • maintain guest anonymity when requested;
    • send the time wake-up call;
    • take phone calls and messages;
    • start cleaning service;
    • arrange for the purchase of items/objects requested by the guests;
    • provide assistance to the guest in case of loss of luggage;
    • protocol documents/guest orders;
    • enter expenses to accounts;
    • demonstrate mutual respect;
    • cover information regarding the use of the safe by customers;
    • identify the physical space of the company;
    • make adjustments to accounts;
    • organize pouches;
    • provide weather information;
    • providing safe service;
    • check the departure time of the groups;
    • assist with car rentals, cell phones, vans etc.;
    • demonstrate initiative;
    • listen carefully;
    • coordinate team;
    • check the weekly schedule of events;
    • provide general information by internal telephone and externally;
    • collect feedback on the information provided;
    • establish a network of contacts to meet customer requests;
    • forward the client to the various sectors;
    • offer support to the guest in different eventualities;
    • resume calls in case of extensions busy or unattended;
    • establish contact/visual communication with the customer;
    • announce the arrival of the client;
    • demonstrate enthusiasm;
    • give tourist information to guests/ passengers;
    • pre-register the client;
    • notify the nursing staff of the patient's arrival;
    • print the list of groups scheduled to leave for the day;
    • check the suitability of customers;
    • request the return of apartment keys;
    • save volumes from service providers;
    • verify registration and reservation;
    • make a �no show� charge;
    • offer transportation to the client;
    • provide information about the use and parking places;
    • assist guests/patients with technical information about hotel / hospital;
    • demonstrate empathy;
    • forward the client to the different sectors;
    • resolve pending issues from the previous day;
    • block apartment;
    • circulate internal information;
    • make reservation/changes/cancellation of requests in general from guests/customers;
    • assist the customer with financial information ;
    • arrange the purchase of tickets for events in general;
    • distributing newspapers, magazines, flowers, etc.;
    • propose membership of loyalty programs;
    • consult the company's product and services catalog;
    • exchange currency;
    • consult the company's products and services catalog;
    • offer luggage assistance;
    • transfer calls to extensions and apartments requested;
    • show patience;

    Sectors that hire Credit card receptionist the most in the job market

    • dental activity with resources for performing surgical procedures
    • cleaning in buildings and households
    • hospital care activities
    • outpatient medical activity restricted to consultations
    • hotels
    • aesthetic activities and other beauty care services
    • physical conditioning activities
    • clinical laboratories
    • combined office and administrative support services
    • temporary labor lease

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