General Operations Supervisor (metro) - Salary and Career
Metrorail transport technicians

General Operations Supervisor (metro) - Career description, activities, functions and salary

They coordinate the circulation of trains and subway-rail maintenance vehicles, control and schedule train circulation schedules. They manage the station and control the activities of yards and terminals, operate equipment and electrical systems. They provide user support services and supervise the work team. They fill out reports, spreadsheets, dispatch documents, operational diary and incident reports.

How much does an General Operations Supervisor (metro) earn

A General Operations Supervisor (metro) earns between $936 and $5.486 per month, with an average monthly salary of $2.263 and a median salary of $1.779 according to an Averwage.com salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 1.554 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).


Salary ranges for the General Operations Supervisor (metro)

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 2.263 27.157 566 11
1º Quartile 936 11.235 234 5
Median Salary 1.779 21.351 445 9
3º Quartile 4.184 50.204 1.046 20
Higher Salary 5.486 65.830 1.371 27


Professional job categories

  • Middle level technicians
    • medium level technicians in transport services
      • transport technicians (logistics)
        • metrorail transport technicians

Related Positions:




Main workplaces

Metrorail transport technicians they work on railways and subways, as salaried employees, with a formal contract. They work as a team in the execution of integrated works and in the elaboration of strategies, with permanent supervision. They work indoors and in shifts. May be subject to stressful situations and exposed to flammable material.


What does it take to work in the field of Metrorail transport technicians

The exercise of these occupations requires a high school technical course. There is a tendency to increase the qualification requirements, due to the modernization of the operational control systems. Part of the learning takes place on the job itself.


Functions and activities of General Operations Supervisor (metro)

Metrorail transport technicians must:

  • schedule train circulation;
  • operate electrical equipment and systems;
  • supervise team work;
  • manage station;
  • communicate;
  • coordinate circulation of trains and metro rail maintenance vehicles;
  • administer station;
  • operating electrical equipment and systems;
  • demonstrate personal skills;
  • coordinate movement of trains and metro rail maintenance vehicles;
  • control yard and terminal activities;
  • coordinating circulation of trains and metro rail maintenance vehicles;
  • schedule trains;
  • elaborate documentation;
  • provide support service to users and customers;
  • supervise work team;

  • Activities

    • write correctly;
    • set vacation schedule;
    • call fire brigade, military police, ambulance and environmental agencies in case of accidents;
    • manage inventory of consumables;
    • forward service invoice to customer;
    • operate control systems (electrical, traffic and passengers);
    • maneuver trains and metro rail maintenance vehicles;
    • check cargo conditions (weight, packaging and volume);
    • make bank deposits;
    • inspect electrical equipment;
    • work as a team;
    • participate in team meetings;
    • dispatch trains from the yard, according to the timetable;
    • distribute electrical supply;
    • demonstrate distributed attention ability;
    • inform the control center of occurrences at the station;
    • supervise station security;
    • fill in freight and train dispatch documents;
    • send items found at the station to the lost and found section of receiving center;
    • distribute train schedule to supervisor and agents;
    • demonstrate diffuse attention capacity;
    • control movement of trains and metro railway maintenance vehicles in the lines and courtyards;
    • receive visitors;
    • positioning lane switches for circulation (manual or remote);
    • prove leadership;
    • make areas and fixed operational equipment available for maintenance activity ;
    • evaluate employee performance;
    • deliver cargo and cargo documentation to the customer;
    • authorize maintenance, cleaning and training services on trains;
    • enter information in the operational data system;
    • remove damaged trains;
    • make note of employee attendance;
    • consult operational data system;
    • advise machinists and train operators on track abnormalities and train;
    • answer queries and customer complaints;
    • authorize movement of trains;
    • analyze information received from stations and trains;
    • request authorization for circulation;
    • complete loading and unloading movement sheets;
    • operate local control panel (pcl);
    • evaluate services provided by third parties;
    • determine wagon positioning at loading and unloading point;
    • operate operational supervision room;
    • demonstrate gestural quality;
    • consult occurrence book;
    • plan train formation;
    • express yourself correctly;
    • orient employees;
    • determine positioning of locomotives for supply and inspection;
    • schedule trains;
    • evaluate functional conduct;
    • operate movement control systems and movement of trains ;
    • demonstrate objectivity;
    • test electrical equipment;
    • contact power supplier in situations of abnormality;
    • operating electrical substations;
    • elaborate operational diary (of);
    • deliver training to employees;
    • distribute tasks;
    • drive the physically disabled for boarding and disembarking;
    • seal and reseal wagons;
    • record electricity consumption;
    • create reports;
    • plan formation of trains;
    • demonstrate dynamism;
    • form trains (composition);
    • provide first aid;
    • plan crossing and passing trains;
    • operate passenger flow control equipment (escalator, turnstile, door access);
    • fill book and incident reports;
    • provide return of fixed equipment and trains to their operational condition;
    • check financial transactions;
    • supervise use of personal protective equipment (ppe);
    • acting with initiative;
    • execute strategies to solve operational problems;
    • isolate areas and fixed operational equipment for maintenance;
    • show organization;
    • replace faulty and damaged trains;
    • allocate locomotives and wagons according to demand;
    • perform train crossings and overtaking;
    • assign employees;
    • adapt language;
    • demonstrate emotional balance ability;
    • immobilize trains with shim;
    • define strategies for solving operational problems;
    • rebuild train after maintenance;
    • control fleet train availability;
    • supervise customer service (box office, turnstile and information);
    • control movement of trains and metro rail maintenance vehicles in the lines and courtyards;
    • require employee retraining and training;
    • check cargo documentation;
    • sell tickets;
    • inform the customer about cargo in transit;
    • demonstrate clarity;
    • receive cargo and cargo documentation;
    • set priorities for train circulation;
    • inform the customer about abnormalities in the metro rail system;
    • forward user for emergency medical care;
    • operate auxiliary equipment (ventilation and water pumps);
    • request maintenance of fixed equipment and trains;


    Sectors that hire General Operations Supervisor (metro) the most in the job market

    • municipal and metropolitan passenger rail transport
    • cargo rail transport
    • subway transport
    • terminal operations
    • loading and unloading
    • road and rail terminals
    • road transport of cargo, except dangerous goods and removals, intercity, interstate and international
    • retail trade in tires and inner tubes
    • building highways and railways
    • temporary labor lease




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