Head of banking services - Salary and Career
Banking and Operations Technicians

Head of banking services - Career description, activities, functions and salary

They process credit operations, investment and banking services, obeying external norms, emanating from government agencies, and internal ones, of the institution that employ them. They control operations for granting credit, investment and services to individuals or legal entities, in order to comply with and enforce compliance with internal rules and regulations and those of regulatory bodies, such as: central bank of brazil and the federal revenue department, among others. They serve other sectors of the bank, as their internal customers, and government agencies, other banks and the general public, as external customers, providing them with information on matters within their competence. They can coordinate human resources under their responsibility and monitor services provided by third parties.

How much does an Head of banking services earn

A Head of banking services earns between $3.209 and $15.553 per month, with an average monthly salary of $5.999 and a median salary of $4.272 according to an Averwage.com salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 596 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).


Salary ranges for the Head of banking services

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 5.999 71.990 1.500 30
1º Quartile 3.209 38.510 802 16
Median Salary 4.272 51.260 1.068 21
3º Quartile 11.862 142.341 2.965 59
Higher Salary 15.553 186.641 3.888 77


Professional job categories

  • Middle level technicians
    • medium level technicians in administrative sciences
      • medium level technicians in financial operations
        • banking and operations technicians

Related Positions:




Main workplaces

Banking and Operations Technicians work in banks and other financial intermediation institutions as salaried employees, registered in the portfolio, organize themselves as a team, under permanent supervision, in closed environments, during daytime hours, under normal working conditions.


What does it take to work in the field of Banking and Operations Technicians

For the exercise of these occupations, secondary education is required, followed by work-oriented courses at the institutions themselves. The full performance of activities occurs after one to two years of experience, working under constant supervision of more experienced professionals.


Functions and activities of Head of banking services

Banking and Operations Technicians must:

  • manage cashier and treasury movement;
  • processing credit, exchange and services operations;
  • processing credit, exchange and services transactions;
  • process credit, exchange and services operations;
  • prepare movement for compensation;
  • prepare movement for clearing;
  • manage cashier and treasury movements;
  • manage internal and external standards system;
  • service internal and external customers;
  • demonstrate personal skills;
  • manage cash and treasury movements;
  • control financing and investment transactions;
  • manage cashiers and treasury movements;
  • manage cashier and treasury transactions;
  • control financing and investment operations;
  • serving internal and external customers;
  • coordinate human resources;
  • serve internal and external customers;
  • prepare movement for compensation;
  • prepare movement for clearing;

  • Activities

    • instruct employees on the application of norms and rules;
    • interpret internal and external standards and rules;
    • count cash;
    • performing accounting control;
    • performing transactions between accounts;
    • supervise cashier operations;
    • send pouches;
    • supply cashiers;
    • control processes sent for judicial collection;
    • obtain customer authorization for operations;
    • checking customer documentation (individuals and legal entities) and operation;
    • manage adverse situations;
    • framing operations to internal and external standards;
    • make employees available for other areas;
    • grant credit within established limits;
    • demonstrate creativity;
    • registering credit operations in the collection portfolio;
    • guide customers;
    • coordinate employee work;
    • processing borderoes;
    • demonstrate technical analysis skills;
    • exchange currencies between banks (foreign exchange and hedge);
    • contact government agencies (bc, bndes, srf);
    • assume changes;
    • demonstrate dynamism;
    • monitor attendance and punctuality;
    • supporting other areas;
    • processing transactions from remote means (express box);
    • return irregular checks;
    • return irregular checks;
    • demonstrate quick thinking;
    • assume changes;
    • notify customers in debt;
    • demonstrate entrepreneurial spirit;
    • train employees;
    • monitor delinquency;
    • controlling use of the guarantee fund for length of service (fgts );
    • complies with internal and external rules and regulations;
    • exchange currencies between banks (exchange and hedge);
    • update system of standards and rules;
    • supply the system with information relevant to the portfolios;
    • monitor cash and check flow;
    • check received documents;
    • calculate debit balances and interest;
    • participate in employee termination;
    • issuing letter of credit;
    • demonstrate communicability;
    • collect surplus from cashiers;
    • search for information about operations and customer documentation;
    • manage reserve balance (limit for overnight stays);
    • remove documents from cashiers;
    • distribute tasks;
    • relocate human resources;
    • prepare reports on portfolio positions;
    • separate cash into lots;
    • support other areas;
    • issuing financing and service contracts or amendments;
    • monitor third-party services (cash carrier);
    • close cashiers;
    • record occurrences in the system;
    • demonstrate security;
    • registering imports, exports and remittances with the central bank (sisbacen );
    • resolve doubts about routines;
    • mount document batches;
    • participate in the selection of employees;
    • guard objects and documents;
    • forward processes for judicial collection;
    • sort documents;
    • control letter of credit validity period;
    • assimilate changes;
    • forecast need for cash;
    • demonstrate commitment;
    • demonstrate technical analysis ability;
    • motivate team (awards, time off, benefits);
    • demonstrate strategic vision;
    • collect deposits and payments at branch atms;
    • demonstrate initiative;
    • supply branch atms;
    • request release of funds for credit, exchange and services operations ;
    • collect cash from the treasury;
    • close pouches;
    • execute transaction write-off or settlement;
    • suggest employee promotion;
    • ensure the security of the branch's cash;
    • forward proceedings for judicial collection;
    • registering fixed and variable income operations (bmf, cetip, selic);
    • inspect application of standards and rules;
    • demonstrate emotional balance;
    • fulfill reservation requests for withdrawals;
    • separate documents;
    • demonstrate persuasion;
    • following operations to internal and external standards;
    • contact international institutions or customers;
    • open cashier;
    • make decisions;
    • prepare reports on portfolio position;
    • custody export documentation;
    • transmitting files via the system;
    • demonstrate flexibility;
    • provide change;
    • establish times for cash delivery;
    • delegate functions;
    • work as a team;
    • charge fulfillment of daily tasks;
    • forward customer complaints to the competent sector;
    • monitor branch atms;
    • receive pouches;
    • renegotiate debts;
    • evaluate employee performance;
    • reconcile physical and accounting movement;
    • request cash;
    • processing entries of settlements;
    • check pending documentation;


    Sectors that hire Head of banking services the most in the job market

    • multiple banks, with commercial portfolio
    • combined office and administrative support services
    • mutual credit cooperatives
    • activities of religious organizations
    • commercial banks
    • investment banks
    • retail merchandise in general, with predominance of food products - supermarkets
    • magazine edition
    • accounting activities
    • correspondents from financial institutions




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