Health insurance agent - Salary and Career

Health insurance agent - Career description, activities, functions and salary

They receive and provide support services to customers, patients, guests, visitors and passengers, provide telephone service and provide information in offices, offices, hotels, hospitals, banks, airports and other establishments, arrange interviews or consultations and receive customers or visitors, their needs and direct them to the place or person they are looking for, schedule services, book (hotels and tickets) and indicate accommodations in hotels and similar establishments, observe internal security rules, check documents and suitability of customers and notify security of strange presences, close accounts and customer stays. Organize information and plan everyday work.

How much does an Health insurance agent earn

A Health insurance agent earns between $1.196 and $2.460 per month, with an average monthly salary of $1.482 and a median salary of $1.416 according to an salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 1.924 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).

Salary ranges for the Health insurance agent

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 1.482 17.788 371 7
1º Quartile 1.196 14.356 299 6
Median Salary 1.416 16.992 354 7
3º Quartile 1.876 22.511 469 9
Higher Salary 2.460 29.516 615 12

Professional job categories

  • Administrative services workers
    • customer service workers
      • public information workers
        • receptionists

Related Positions:

Main workplaces

Receptionists they work in health and social services, accommodation, hotels and food, air transport and recreational, cultural and sporting activities. They are employees with a formal contract, they work in a multidisciplinary team, indoors and at hours that vary according to occupation: daytime for health insurance receptionists, alternation of shifts for the office receptionist and the hotel receptionist and irregular hours for the receptionist , generally. The degree of autonomy also varies, with permanent supervision for the office receptionist and the hotel receptionist, with occasional supervision for the others. There is an increase in the importance of hotels in state-of-the-art hospitals. As a result, the number of employees in the reception sector tends to grow, which, in addition to being often linked to the inpatient system, increasingly assumes functions identical to those of receptionists in a five-star hotel. On the other hand, checks.

What does it take to work in the field of Receptionists

These occupations require a high school education, except for hotel receptionists and concierges who have incomplete higher education as a prerequisite. A basic qualification course of up to two hundred class hours and one to two years of professional experience is desirable for receptionists in general.

Functions and activities of Health insurance agent

Receptionists must:

  • provide support services to visitors, clients, guests, patients and passengers;
  • observe internal safety rules;
  • receive clients, patients, guests, visitors and passengers;
  • schedule services;
  • respond to phone calls from visitors, guests, clients, patients and passengers;
  • planning the daily life;
  • provide support services to visitors, customers, guests, patients and passengers;
  • organize information to be provided;
  • observe internal safety regulations;
  • close accounts and stays of clients, guests and patients;
  • observe internal security rules;
  • provide personalized service/support to the guest;
  • observe internal security regulations;
  • planning the daily;
  • welcoming clients, patients, guests, visitors and passengers;
  • daily plan;
  • plan the daily;
  • daily planning;
  • demonstrate personal skills;
  • welcoming customers, patients, guests, visitors and passengers;
  • provide personalized service/support to guests;
  • observe internal security standards;
  • communicate;
  • welcome clients, patients, guests, visitors and passengers;

  • Activities

    • establish a network of contacts to meet customer requests;
    • coordinate team;
    • ensure delivery of documents/orders to guests;
    • provide information and internal regulations to the guest and patient;
    • provide assistance to the guest in case of loss of luggage;
    • show patience;
    • organize work materials;
    • check the departure time of the groups;
    • request the return of apartment keys;
    • identify the physical space of the company;
    • check guest requests;
    • distribute pouches;
    • forward the client to the various sectors;
    • issue the exit release card;
    • follow up guest requests;
    • check the individual and group arrival and departure forecast;
    • check the suitability of customers;
    • maintain guest anonymity when requested;
    • visit places/establishments to be recommended to guests;
    • make adjustments to accounts;
    • provide weather information;
    • participate in shift exchange meetings;
    • notify the nursing staff of the patient's arrival;
    • notify concierge of guest arrival;
    • consult the company's product and services catalog;
    • collect feedback on the information provided;
    • start cleaning service;
    • issue account statements;
    • consult the list of opening hours of the various activities in the company;
    • demonstrate initiative;
    • assist the customer with financial information ;
    • demonstrate interest;
    • providing safe service;
    • take phone calls and messages;
    • enable the advance of money to the guest through card operations;
    • save volumes from service providers;
    • arrange the purchase of tickets for events in general;
    • arrange to send items/objects requested by guests;
    • admit the patient;
    • confirm if the client has a frequent flyer program;
    • offer transportation to the client;
    • demonstrate autonomy;
    • demonstrate verbal and written fluency in a foreign language;
    • establish contact/visual communication with the customer;
    • assist guests/patients with technical information about hotel / hospital;
    • exchange currency;
    • cover the disclosure of information about patients, guests and customers;
    • print the list of groups scheduled to leave for the day;
    • assist in the organization of special occasions for guests (marriage proposal, birthday, celebrations in general);
    • check documents with identification;
    • show patience;
    • plan the next day;
    • assist the customer at the atm ;
    • assist the guest with medical care ;
    • coordinate team;
    • enter expenses to accounts;
    • assist with car rentals, cell phones, vans etc.;
    • serve the customer with accurate information ;
    • consult the company's products and services catalog;
    • provide the keys to the apartments to the clients;
    • request the valet service;
    • print control reports;
    • resolve pending issues from the previous day;
    • check availability of beds and apartments;
    • demonstrate proactivity;
    • request the hotel's performance evaluation;
    • demonstrate efficiency;
    • register clients, patients, guests, visitors, passengers ;
    • act with common sense;
    • listen carefully;
    • communicate in a clear, agile and objective way;
    • block apartment;
    • organizing deliveries to guests;
    • assist the movement of guests, customers, visitors, patients with limited mobility;
    • preparing the �mise-en-place�;
    • assist in planning tourist itineraries for guests;
    • demonstrate ability to anticipate customer needs;
    • send the time wake-up call;
    • demonstrate empathy;
    • consult a list of opening hours of the various activities in the company;
    • register companions;
    • give tourist information to guests/ passengers;
    • provide general information by internal telephone and externally;
    • check admission request;
    • collect main news and headlines of the day;
    • protocol documents/guest orders;
    • forward the client to the different sectors;
    • communicate in a clear, agile and objective manner;
    • cover information regarding the use of the safe by customers;
    • control the entry and exit of visitors' equipment;
    • issue invoices and receipts;
    • verify registration and reservation;
    • intermediate in obtaining authorizations from agreements;
    • print a list of inpatients;
    • activate security alarm in case of robbery;
    • close �pos� (point of sale) ;
    • deliver the visitor badge at the entrance;
    • distributing newspapers, magazines, flowers, etc.;
    • circulate internal information;
    • request a form of payment guarantee;
    • assist customers with filling of forms;
    • transfer calls to extensions and apartments requested;
    • organize pouches;
    • demonstrate computer skills;
    • demonstrate mutual respect;
    • update the establishment's database;
    • transfer the guest, patient, passengers to other accommodations;
    • demonstrate a sense of organization;
    • check the weekly schedule of events;
    • provide directions to exchange locations of coins;
    • demonstrate team spirit;
    • make a reservation/changes/cancellation of requests in general from guests/customers;
    • schedule reservations / client appointments;
    • offer luggage assistance;
    • resume calls in case of extensions busy or unattended;
    • check surgical hospitalization map;
    • offer support to the guest in different eventualities;
    • consult a list of professionals and company department, internal extensions and external telephones;
    • notify security about the presence of strangers;
    • make a �no show� charge;
    • transmit messages and faxes;
    • close account in the system;
    • announce the arrival of the client;
    • inform yourself about the guest(preferences, needs , habits);
    • update account;
    • schedule reservations / customer appointments;
    • receive payments;
    • pre-register the client;
    • welcome the client and passenger;
    • make reservation/changes/cancellation of requests in general from guests/customers;
    • arrange for the purchase of items/objects requested by the guests;
    • arrange for special booking requests;
    • interact with other departments;
    • propose membership of loyalty programs;
    • require the guest's functional number for the visitor's entry;
    • schedule transfers and executive cars;
    • consult special guest requests;
    • close master accounts;
    • provide information about the use and parking places;
    • demonstrate enthusiasm;

    Sectors that hire Health insurance agent the most in the job market

    • outpatient medical activity with resources for performing complementary exams
    • health plans
    • other service activities provided mainly to companies
    • hospital care activities
    • service activities in emergency room and hospital units for emergency care
    • complementary diagnostic and therapeutic services activities
    • outpatient medical activity restricted to consultations
    • combined office and administrative support services
    • insurance, pension plan and health brokers and agents
    • diagnostic imaging services using ionizing radiation

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