Hotel concierge - Salary, Career

How much does an Hotel concierge earn

A Hotel concierge earns between $1.305 and $5.322 per month, with an average monthly salary of $2.316 and a median salary of $1.900 according to an Averwage.com salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 909 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).

Salary ranges for the Hotel concierge
	Monthly Salary	Annual Salary	Salary Per Week	Hourly Salary
Average wage	2.316	27.790	579	11
1º Quartile	1.305	15.664	326	6
Median Salary	1.900	22.800	475	9
3º Quartile	4.059	48.709	1.015	19
Higher Salary	5.322	63.868	1.331	25

Professional job categories

Service workers, trade sellers in stores and markets
- service workers
- - service supervisors
- - - supervisors of transport, tourism, hospitality and building administration services

Related Positions:

Main workplaces

Supervisors of transport, tourism, hospitality and building administration services they work in transport companies, tourism, hotels, food, building condominiums and in support services departments of public and private companies, among others. They are salaried workers, with a formal contract, working indoors, in the open or in vehicles, underground, in shifts and irregular hours, under occasional supervision. In some of the activities they may be exposed to intense noise and subject to pressure causing stress.

What does it take to work in the field of Supervisors of transport, tourism, hospitality and building administration services

The exercise of these occupations requires, at least, incomplete high school education and a professional qualification course of 200 to 400 class hours. Access to the supervisory role occurs after one or two years of experience in the field.

Functions and activities of Hotel concierge

Supervisors of transport, tourism, hospitality and building administration services must:

evaluate service execution;

accommodating customers at ticket offices, hotels and restaurants;

coordinate work team;

plan work routines in restaurants, hotels, transport and building management;

serving customers at ticket offices, hotels and restaurants;

prepare food and drink;

prepare operation and evaluation reports;

evaluate execution of services;

prepare operation and valuation reports;

check maintenance of facilities, equipment and utensils;

serving customers in ticket offices, hotels and restaurants;

serve customers at ticket offices, hotels and restaurants;

prepare food and drinks;

plan work routines in restaurants, hotels, transport and building administration;

train employees in accommodation, food and transport;

coordinate the work team;

serve customers in ticket offices, hotels and restaurants;

elaborate operation and evaluation reports;

check the maintenance of facilities, equipment and utensils;

evaluate employee performance;

demonstrate personal skills;

training employees in accommodation, food and transport;

service customers in ticket offices, hotels and restaurants;

evaluate services execution;

prepare food and beverage;

Activities

define work team roles ;

taste food and drinks;

promote the sale of products and services in restaurants and hotels;

receiving customers;

demonstrate agility;

educate employee about company rules and regulations;

record occurrences in the sectors;

evaluate employee behavior with customer;

treat customers and subordinates with courtesy;

establish schedule and time off for employees;

collect employee performance data;

perform subordinate work;

participate in the planning of maintenance of hotels and restaurants;

develop task execution schedules ;

maintain good hygiene habits;

finish customer service;

search for food preparation recipes;

propose external training for employees;

monitor preventive maintenance plan in the transport service;

evaluate employee behavior with the customer;

forwarding customers;

control receipt of goods and values;

describe procedures for performing services ;

generate report on box office procedures;

operationalize the transport timetable , box office and concierge;

control ticket guard;

apply condominium rules;

control ticket sales;

check results of maintenance, extermination and rat extermination;

organize training for the execution of new services;

search beverage preparation recipes;

collect data on ticket sales;

conduct employee evaluation meetings;

control use of uniforms and personal protective equipment;

providing training activities;

organize training for the use of new equipment and products;

supervise custody;

perform sorting of clothing and utensils for disposal or repair ;

request employee self-assessment;

determine parameters for evaluation of task execution;

analyze customer reviews of products and services;

plan operations for special dates;

supervise building security;

prepare a report on the level of customer satisfaction;

establish employee schedule and time off;

check parameters for evaluation of waiting for the transport service;

accommodating customers;

determine employee behavior evaluation parameters;

control food preparation;

simulate learning activities;

keep up to date;

examine products, according to validity of use;

check the status of the facilities;

guide customer request;

supervise concierge schedules;

search product prices;

evaluate time, quality in the delivery of products and services to customers;

distribute the use of equipment in ticket offices, hotels and restaurants;

plan drink menus;

supervise access to the box office;

evaluate quality and presentation of dishes;

create food prep recipes;

control receipt of goods and values;

calculate cost of food and beverages ;

provide repairs of equipment and facilities;

examine preparation of environments (rooms, restaurant service hall and others);

demonstrate a sense of organization;

choose raw material;

check equipment operation;

distribute employees in sectors;

size work team;

prepare a report on losses of food and beverage raw materials;

dealing with complaints;

establish shift handover routines;

evaluate time and quality in performing tasks;

supervise product storage and packaging locations;

maintain good personal posture;

supervise personal hygiene of employees;

control issuing commands;

suggest equipment upgrade;

control consumption of raw materials and inputs;

guide execution of services;

evaluate new equipment and utensils;

elaborate statistical report on restaurant sales;

prepare a report on the occupancy of the room;

plan transport operations for situations emergencies;

check the operation of equipment in transport systems;

receive customers;

assign tasks to employees;

intermediate information between team and superiors;

create beverage prep recipes;

guide the execution of services;

create food preparation recipes;

elaborate report on menu evaluation;

perform food and drink preparation;

elaborate damage report of transport service equipment;

schedule supply of sectors;

schedule use of equipment in hotels and restaurants;

evaluate the behavior of doormen with residents;

finish dishes and drinks;

perform sorting of garments and utensils for disposal or repair ;

examine standard of room tidiness;

detect training or retraining needs;

check parameters of security evaluation of the transport service;

responding to complaints;

define trajectories for conductors and machinists ;

perform food and beverage preparation;

check parameters for evaluating the cleaning of the transport service;

motivate employees;

arrange for repairs of equipment and facilities;

perform beverage preparation;

lead a team;

monitoring visits;

implement disciplinary sanctions;

adapt the team to atypical situations;

evaluate employees for promotions;

delegate responsibility to employees;

suggest products or services according to customers;

prepare report on breakage and replacement of materials;

simulate learning activities;

demonstrate common sense;

demonstrate initiative in problem solving;

develop rules for employee training;

monitor the learning of new employees;

demonstrate innovative attitudes;

check parameters for evaluating the regularity of the transport service;

participate in training programs;

collect data on reservation operation;

Sectors that hire Hotel concierge the most in the job market

hotels
building condominiums
motels
hospital care activities
other accommodation
restaurants and similar
apart hotels
temporary labor lease
service activities in emergency room and hospital units for emergency care
combined office and administrative support services

Hotel concierge - Career description, activities, functions and salary