Merchant (retail trade) - Salary and Career
Business Operations and Technical Assistance Managers

Merchant (retail trade) - Career description, activities, functions and salary

They plan activities in the retail, wholesale and technical assistance trades, serve customers, manage and structure work teams, manage material and financial resources, contracts and projects, promote safety, health, environment and quality conditions, advise the board and sectors of company.

How much does an Merchant (retail trade) earn

A Merchant (retail trade) earns between $1.171 and $4.051 per month, with an average monthly salary of $1.796 and a median salary of $1.466 according to an Averwage.com salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 31.555 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).


Salary ranges for the Merchant (retail trade)

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 1.796 21.553 449 8
1º Quartile 1.171 14.056 293 5
Median Salary 1.466 17.592 367 7
3º Quartile 3.090 37.074 772 14
Higher Salary 4.051 48.613 1.013 19


Professional job categories

  • Senior members of the public power, managers of public interest organizations and companies, managers
    • managers
      • production and operations managers
        • business operations and technical assistance managers

Related Positions:




Main workplaces

Business Operations and Technical Assistance Managers they perform their duties in companies in the wholesale trade and trade intermediaries, retail trade, sales, maintenance, repair and technical assistance, leasing of products and services. They act as employees with a formal contract, as self-employed, or as employers. They are organized individually and also in work teams, with occasional supervision and, depending on the occupation, without supervision, they carry out their activities indoors, during the day and night. They may be subject to being in uncomfortable positions for long periods and working under pressure, leading to a condition of stress. They may also be exposed to the action of toxic materials.


What does it take to work in the field of Business Operations and Technical Assistance Managers

For the exercise of wholesale trader and retail trader occupations, workers with fourth grade of elementary school education and basic qualification courses of up to two hundred class hours are required. For store manager and technical assistance service operations manager, the required schooling is complete high school, plus professional training courses at a technical level. Full performance of functions occurs, for wholesalers and retailers, after a period of one to two years of professional experience for store managers, after four or five years for managers of technical assistance services operations, after five years.


Functions and activities of Merchant (retail trade)

Business Operations and Technical Assistance Managers must:

  • advise board and sectors of the company;
  • plan activities in the retail, wholesale and technical assistance trades;
  • manage sales, purchasing, repairs, cashiers and administrative support team;
  • plan activities in the retail, wholesale and technical assistance commerce;
  • plan activities in retail, wholesale and technical assistance;
  • service to customers;
  • advising the company's board of directors and sectors;
  • structuring work teams;
  • plan activities in retail, wholesale and technical assistance commerce;
  • manage sales, purchasing, repairs, boxes and administrative support team;
  • manage contracts and projects (marketing and services);
  • promote safety, health, environment and quality conditions;
  • plan activities in retail, wholesale and technical assistance trades;
  • demonstrate personal skills;
  • manage material and financial resources;
  • plan activities in retail, wholesale and technical assistance;
  • advise management and company sectors;
  • manage sales, purchasing, repairs, cashiers and administrative support staff;
  • planning activities in retail, wholesale and service trades;
  • advise the company's board of directors and sectors;
  • serving customers;
  • planning activities in retail, wholesale and technical assistance;
  • manage sales, purchasing, repair, cashiers and administrative support team;
  • serve customers;
  • customer service;
  • planning activities in retail, wholesale and technical assistance trades;
  • service customers;
  • manage sales, purchasing, repair, cashier and administrative support team;
  • manage the sales, purchasing, repairs, cashiers and administrative support team;

  • Activities

    • manage service contracts;
    • inform employees about your performances;
    • act with dynamism;
    • plan for rational use of resources;
    • suggest new merchandise development;
    • express yourself orally;
    • provide environmental preservation actions;
    • delegate assignments;
    • suggest investments;
    • promote prevention programs;
    • manage relocations;
    • rearrange layout;
    • define outsourcing strategies;
    • establish standards and criteria for service acceptance;
    • charge results;
    • interviewing candidates;
    • arranging for the hiring and dismissal of employees;
    • implementing employee retraining;
    • interviewing candidates;
    • monitor budget execution;
    • detect training and development needs;
    • qualify suppliers;
    • implementing sales techniques;
    • manage inventory;
    • prepare reports for the board;
    • review plans (sales, promotions, investments, expansion);
    • serve inspection agents;
    • contract services;
    • assist inspection agents;
    • transmitting characteristics of goods to the sales team;
    • receive goods;
    • monitor efficiency and effectiveness indicators;
    • negotiate prices and payment terms;
    • evaluate level of team satisfaction;
    • manage hours worked , overtime;
    • transfer cash to the bank;
    • plan sales promotion of goods and services;
    • demonstrate written expression skills (writing);
    • analyze market trends;
    • maintain personal presentation;
    • authorize payments and receipts;
    • resolve customer complaints;
    • check competitors' behavior;
    • manage costs;
    • monitor internal and external audit;
    • providing employee integration;
    • develop an investment plan;
    • optimize the physical space of the store (modulation);
    • disclose goods and services;
    • show emotional balance;
    • monitor project progress;
    • serving inspection agents;
    • argue with conviction (persuasion);
    • develop rules and instructions;
    • represent the company;
    • define operational plans (operation of the establishment);
    • manage purchases;
    • control compliance with standards;
    • make quotations;
    • suggest innovations;
    • collaborate in the definition of epi and epc;
    • appreciate organizational innovations;
    • capture resources;
    • coordinate inventory of goods for balance sheet;
    • provide social assistance to employees;
    • evaluate performance;
    • write announcements and rules;
    • express yourself with gestures;
    • formulate incentives for productivity;
    • determine professional profiles;
    • forward goods for repair, repair and exchange;
    • inspect the conditions of the exhibited goods;
    • examining cvs;
    • monitor administrative routines;
    • guiding customers;
    • release goods for delivery;
    • develop investment plan;
    • organizing the establishment's and employees' documentation;
    • assist in field testing of new products;
    • measure training results;
    • demonstrate motivation;
    • conduct meetings with the team;
    • set goals and indicators (sales volume, default, costs, quality);
    • promote employees;
    • plan to promote the sale of goods and services;
    • cooperate in the definition of projects;
    • identify the need to hire personnel;
    • establish a scale of vacations and days off;
    • review procedure manuals;
    • resolving customer complaints;
    • define the end consumer profile;
    • promote actions for the health and safety plan at work;
    • manage conflicts between employees;
    • supervise the dissemination of promotions (placement of banners, posters, etc.) .);
    • determining professional profiles;
    • stimulate motivation of teams;
    • seek professional update;
    • operate computer equipment;
    • recommend promotion of employees;
    • exercise autonomy;
    • organize the establishment's and employees' documentation;
    • supervise repair and repair services;
    • plan the shipment of goods for technical assistance;
    • ensure the organization of the workplace;
    • formulating incentives for productivity;
    • opinion on project conditions and priorities;
    • assign team to project;
    • suggest improvement in merchandise;
    • mediate relationship between employee and company;
    • manage investments;
    • plan purchases and leases;
    • order the disposal of waste, scrap and materials recyclables;
    • exercise leadership;
    • surveying customer satisfaction;
    • instruct subordinates;
    • participate in meetings;
    • manage absenteeism ( absences, leaves, leaves);
    • establish itineraries and service areas;
    • schedule professional training and development;
    • propose purchase of new items;
    • planning purchases and leases;
    • mediate the relationship between employee and company;


    Sectors that hire Merchant (retail trade) the most in the job market

    • retail merchandise in general, with predominance of food products - supermarkets
    • temporary labor lease
    • retailer of clothing and accessories
    • pharmaceuticals retail trade, without formula handling
    • retail merchandise in general, with predominance of food products - minimarkets, grocery stores and warehouses
    • retail merchandise in general, with predominance of food products - hypermarkets
    • general building material retail trade
    • retailer of food products in general or specialized in food products
    • retailer of other products
    • snack bars, tea houses, juice houses and the like




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