Operational control center controller (metro and railway) - Salary and Career
Metrorail transport technicians

Operational control center controller (metro and railway) - Career description, activities, functions and salary

They coordinate the circulation of trains and subway-rail maintenance vehicles, control and schedule train circulation schedules. They manage the station and control the activities of yards and terminals, operate equipment and electrical systems. They provide user support services and supervise the work team. They fill out reports, spreadsheets, dispatch documents, operational diary and incident reports.

How much does an Operational control center controller (metro and railway) earn

A Operational control center controller (metro and railway) earns between $1.233 and $6.250 per month, with an average monthly salary of $2.331 and a median salary of $1.583 according to an Averwage.com salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 1.365 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).

Salary ranges for the Operational control center controller (metro and railway)

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 2.331 27.974 583 11
1º Quartile 1.233 14.798 308 6
Median Salary 1.583 18.996 396 8
3º Quartile 4.766 57.195 1.192 23
Higher Salary 6.250 74.996 1.562 30

Professional job categories

  • Middle level technicians
    • medium level technicians in transport services
      • transport technicians (logistics)
        • metrorail transport technicians

Related Positions:

Main workplaces

Metrorail transport technicians they work on railways and subways, as salaried employees, with a formal contract. They work as a team in the execution of integrated works and in the elaboration of strategies, with permanent supervision. They work indoors and in shifts. May be subject to stressful situations and exposed to flammable material.

What does it take to work in the field of Metrorail transport technicians

The exercise of these occupations requires a high school technical course. There is a tendency to increase the qualification requirements, due to the modernization of the operational control systems. Part of the learning takes place on the job itself.

Functions and activities of Operational control center controller (metro and railway)

Metrorail transport technicians must:

  • operate electrical equipment and systems;
  • manage station;
  • coordinating circulation of trains and metro rail maintenance vehicles;
  • elaborate documentation;
  • supervise team work;
  • supervise work team;
  • provide support service to users and customers;
  • communicate;
  • control yard and terminal activities;
  • operating electrical equipment and systems;
  • schedule train circulation;
  • coordinate movement of trains and metro rail maintenance vehicles;
  • administer station;
  • schedule trains;
  • demonstrate personal skills;
  • coordinate circulation of trains and metro rail maintenance vehicles;

  • Activities

    • remove damaged trains;
    • answer queries and customer complaints;
    • maneuver trains and metro rail maintenance vehicles;
    • allocate locomotives and wagons according to demand;
    • contact power supplier in situations of abnormality;
    • control movement of trains and metro rail maintenance vehicles in the lines and courtyards;
    • fill book and incident reports;
    • deliver cargo and cargo documentation to the customer;
    • demonstrate objectivity;
    • distribute electrical supply;
    • inspect electrical equipment;
    • operate passenger flow control equipment (escalator, turnstile, door access);
    • operate local control panel (pcl);
    • express yourself correctly;
    • determine wagon positioning at loading and unloading point;
    • supervise use of personal protective equipment (ppe);
    • control fleet train availability;
    • prove leadership;
    • distribute tasks;
    • receive visitors;
    • enter information in the operational data system;
    • make bank deposits;
    • perform train crossings and overtaking;
    • evaluate employee performance;
    • make note of employee attendance;
    • provide return of fixed equipment and trains to their operational condition;
    • execute strategies to solve operational problems;
    • operating electrical substations;
    • inform the customer about abnormalities in the metro rail system;
    • demonstrate emotional balance ability;
    • adapt language;
    • inform the customer about cargo in transit;
    • operate operational supervision room;
    • analyze information received from stations and trains;
    • acting with initiative;
    • make areas and fixed operational equipment available for maintenance activity ;
    • immobilize trains with shim;
    • plan train formation;
    • show organization;
    • request maintenance of fixed equipment and trains;
    • supervise customer service (box office, turnstile and information);
    • distribute train schedule to supervisor and agents;
    • advise machinists and train operators on track abnormalities and train;
    • request authorization for circulation;
    • require employee retraining and training;
    • set priorities for train circulation;
    • plan formation of trains;
    • send items found at the station to the lost and found section of receiving center;
    • check cargo documentation;
    • authorize maintenance, cleaning and training services on trains;
    • inform the control center of occurrences at the station;
    • define strategies for solving operational problems;
    • supervise station security;
    • control movement of trains and metro railway maintenance vehicles in the lines and courtyards;
    • evaluate functional conduct;
    • dispatch trains from the yard, according to the timetable;
    • test electrical equipment;
    • forward user for emergency medical care;
    • operate auxiliary equipment (ventilation and water pumps);
    • fill in freight and train dispatch documents;
    • demonstrate gestural quality;
    • demonstrate clarity;
    • demonstrate distributed attention ability;
    • manage inventory of consumables;
    • complete loading and unloading movement sheets;
    • write correctly;
    • assign employees;
    • record electricity consumption;
    • check financial transactions;
    • orient employees;
    • deliver training to employees;
    • operate control systems (electrical, traffic and passengers);
    • evaluate services provided by third parties;
    • rebuild train after maintenance;
    • participate in team meetings;
    • receive cargo and cargo documentation;
    • form trains (composition);
    • work as a team;
    • check cargo conditions (weight, packaging and volume);
    • elaborate operational diary (of);
    • isolate areas and fixed operational equipment for maintenance;
    • demonstrate diffuse attention capacity;
    • forward service invoice to customer;
    • demonstrate dynamism;
    • consult operational data system;
    • set vacation schedule;
    • replace faulty and damaged trains;
    • operate movement control systems and movement of trains ;
    • determine positioning of locomotives for supply and inspection;
    • plan crossing and passing trains;
    • sell tickets;
    • authorize movement of trains;
    • provide first aid;
    • positioning lane switches for circulation (manual or remote);
    • create reports;
    • schedule trains;
    • seal and reseal wagons;
    • consult occurrence book;
    • drive the physically disabled for boarding and disembarking;
    • call fire brigade, military police, ambulance and environmental agencies in case of accidents;

    Sectors that hire Operational control center controller (metro and railway) the most in the job market

    • road, bridge, tunnel and related services concessionaires
    • collective passenger road transport, with fixed itinerary, municipal
    • water collection, treatment and distribution
    • cargo rail transport
    • combined building support services
    • surveillance and private security activities
    • municipal and metropolitan passenger rail transport
    • temporary labor lease
    • road transport of cargo, except dangerous goods and removals, intercity, interstate and international
    • engineering services

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