Secondhand - Salary and Career
Business Operations and Technical Assistance Managers

Secondhand - Career description, activities, functions and salary

They plan activities in the retail, wholesale and technical assistance trades, serve customers, manage and structure work teams, manage material and financial resources, contracts and projects, promote safety, health, environment and quality conditions, advise the board and sectors of company.

How much does an Secondhand earn

A Secondhand earns between $1.171 and $4.051 per month, with an average monthly salary of $1.796 and a median salary of $1.466 according to an Averwage.com salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 31.555 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).


Salary ranges for the Secondhand

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 1.796 21.553 449 8
1º Quartile 1.171 14.056 293 5
Median Salary 1.466 17.592 367 7
3º Quartile 3.090 37.074 772 14
Higher Salary 4.051 48.613 1.013 19


Professional job categories

  • Senior members of the public power, managers of public interest organizations and companies, managers
    • managers
      • production and operations managers
        • business operations and technical assistance managers

Related Positions:




Main workplaces

Business Operations and Technical Assistance Managers they perform their duties in companies in the wholesale trade and trade intermediaries, retail trade, sales, maintenance, repair and technical assistance, leasing of products and services. They act as employees with a formal contract, as self-employed, or as employers. They are organized individually and also in work teams, with occasional supervision and, depending on the occupation, without supervision, they carry out their activities indoors, during the day and night. They may be subject to being in uncomfortable positions for long periods and working under pressure, leading to a condition of stress. They may also be exposed to the action of toxic materials.


What does it take to work in the field of Business Operations and Technical Assistance Managers

For the exercise of wholesale trader and retail trader occupations, workers with fourth grade of elementary school education and basic qualification courses of up to two hundred class hours are required. For store manager and technical assistance service operations manager, the required schooling is complete high school, plus professional training courses at a technical level. Full performance of functions occurs, for wholesalers and retailers, after a period of one to two years of professional experience for store managers, after four or five years for managers of technical assistance services operations, after five years.


Functions and activities of Secondhand

Business Operations and Technical Assistance Managers must:

  • structuring work teams;
  • manage sales, purchasing, repairs, cashiers and administrative support team;
  • demonstrate personal skills;
  • plan activities in retail, wholesale and technical assistance;
  • planning activities in retail, wholesale and technical assistance trades;
  • serving customers;
  • manage the sales, purchasing, repairs, cashiers and administrative support team;
  • plan activities in retail, wholesale and technical assistance;
  • manage contracts and projects (marketing and services);
  • service customers;
  • advise the company's board of directors and sectors;
  • promote safety, health, environment and quality conditions;
  • manage sales, purchasing, repairs, boxes and administrative support team;
  • plan activities in the retail, wholesale and technical assistance trades;
  • service to customers;
  • serve customers;
  • manage sales, purchasing, repair, cashier and administrative support team;
  • plan activities in retail, wholesale and technical assistance commerce;
  • planning activities in retail, wholesale and technical assistance;
  • planning activities in retail, wholesale and service trades;
  • advising the company's board of directors and sectors;
  • manage sales, purchasing, repair, cashiers and administrative support team;
  • advise management and company sectors;
  • manage sales, purchasing, repairs, cashiers and administrative support staff;
  • customer service;
  • plan activities in the retail, wholesale and technical assistance commerce;
  • manage material and financial resources;
  • advise board and sectors of the company;
  • plan activities in retail, wholesale and technical assistance trades;

  • Activities

    • express yourself orally;
    • resolve customer complaints;
    • provide social assistance to employees;
    • show emotional balance;
    • organize the establishment's and employees' documentation;
    • evaluate performance;
    • develop rules and instructions;
    • define outsourcing strategies;
    • control compliance with standards;
    • manage inventory;
    • forward goods for repair, repair and exchange;
    • promote prevention programs;
    • exercise leadership;
    • interviewing candidates;
    • conduct meetings with the team;
    • appreciate organizational innovations;
    • set goals and indicators (sales volume, default, costs, quality);
    • transfer cash to the bank;
    • argue with conviction (persuasion);
    • participate in meetings;
    • supervise repair and repair services;
    • manage absenteeism ( absences, leaves, leaves);
    • analyze market trends;
    • manage relocations;
    • establish a scale of vacations and days off;
    • coordinate inventory of goods for balance sheet;
    • implementing sales techniques;
    • rearrange layout;
    • mediate relationship between employee and company;
    • planning purchases and leases;
    • formulating incentives for productivity;
    • suggest improvement in merchandise;
    • order the disposal of waste, scrap and materials recyclables;
    • define operational plans (operation of the establishment);
    • authorize payments and receipts;
    • demonstrate written expression skills (writing);
    • review plans (sales, promotions, investments, expansion);
    • manage purchases;
    • implementing employee retraining;
    • contract services;
    • manage hours worked , overtime;
    • monitor project progress;
    • manage conflicts between employees;
    • determine professional profiles;
    • measure training results;
    • collaborate in the definition of epi and epc;
    • suggest investments;
    • develop investment plan;
    • prepare reports for the board;
    • plan for rational use of resources;
    • demonstrate motivation;
    • guiding customers;
    • surveying customer satisfaction;
    • monitor budget execution;
    • assign team to project;
    • provide environmental preservation actions;
    • write announcements and rules;
    • detect training and development needs;
    • qualify suppliers;
    • check competitors' behavior;
    • promote employees;
    • review procedure manuals;
    • release goods for delivery;
    • optimize the physical space of the store (modulation);
    • formulate incentives for productivity;
    • manage investments;
    • stimulate motivation of teams;
    • manage service contracts;
    • organizing the establishment's and employees' documentation;
    • identify the need to hire personnel;
    • manage costs;
    • plan purchases and leases;
    • inspect the conditions of the exhibited goods;
    • resolving customer complaints;
    • develop an investment plan;
    • determining professional profiles;
    • capture resources;
    • charge results;
    • assist inspection agents;
    • cooperate in the definition of projects;
    • suggest new merchandise development;
    • propose purchase of new items;
    • exercise autonomy;
    • instruct subordinates;
    • make quotations;
    • represent the company;
    • inform employees about your performances;
    • act with dynamism;
    • recommend promotion of employees;
    • seek professional update;
    • evaluate level of team satisfaction;
    • mediate the relationship between employee and company;
    • plan sales promotion of goods and services;
    • ensure the organization of the workplace;
    • operate computer equipment;
    • maintain personal presentation;
    • disclose goods and services;
    • assist in field testing of new products;
    • interviewing candidates;
    • define the end consumer profile;
    • serve inspection agents;
    • monitor efficiency and effectiveness indicators;
    • providing employee integration;
    • plan to promote the sale of goods and services;
    • arranging for the hiring and dismissal of employees;
    • monitor administrative routines;
    • plan the shipment of goods for technical assistance;
    • delegate assignments;
    • establish itineraries and service areas;
    • monitor internal and external audit;
    • transmitting characteristics of goods to the sales team;
    • express yourself with gestures;
    • establish standards and criteria for service acceptance;
    • promote actions for the health and safety plan at work;
    • schedule professional training and development;
    • negotiate prices and payment terms;
    • suggest innovations;
    • examining cvs;
    • serving inspection agents;
    • receive goods;
    • opinion on project conditions and priorities;
    • supervise the dissemination of promotions (placement of banners, posters, etc.) .);


    Sectors that hire Secondhand the most in the job market

    • retail merchandise in general, with predominance of food products - supermarkets
    • temporary labor lease
    • retailer of clothing and accessories
    • pharmaceuticals retail trade, without formula handling
    • retail merchandise in general, with predominance of food products - minimarkets, grocery stores and warehouses
    • retail merchandise in general, with predominance of food products - hypermarkets
    • general building material retail trade
    • retailer of food products in general or specialized in food products
    • retailer of other products
    • snack bars, tea houses, juice houses and the like




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