Service and sales technician - Salary and Career
Sales and Product Promotion Specialists

Service and sales technician - Career description, activities, functions and salary

They plan specialized sales and product demonstration activities. They carry out their work through visits to customers, where they present and demonstrate their products, clarify doubts and follow up on after-sales. They contact internal areas of the company, suggest sales and product promotion policies and participate in events.

How much does an Service and sales technician earn

A Service and sales technician earns between $1.254 and $5.947 per month, with an average monthly salary of $2.356 and a median salary of $1.687 according to an Averwage.com salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 21.905 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).


Salary ranges for the Service and sales technician

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 2.356 28.266 589 11
1º Quartile 1.254 15.049 314 6
Median Salary 1.687 20.244 422 8
3º Quartile 4.535 54.421 1.134 22
Higher Salary 5.947 71.359 1.487 29


Professional job categories

  • Middle level technicians
    • medium level technicians in administrative sciences
      • middle level technicians in business operations
        • sales and product promotion specialists

Related Positions:




Main workplaces

Sales and Product Promotion Specialists they work in retail and wholesale companies, and/or in industries and/or services, as employees or providing services for them, as self-employed. The work is carried out in person or remotely, individually, without supervision, in closed environments, with constant displacements in traffic and at irregular hours. They can work under pressure from sales targets, which can cause stress.


What does it take to work in the field of Sales and Product Promotion Specialists

For the exercise of these occupations, specialized knowledge of the area of activity, high school education, accompanied by courses and training of up to two hundred hours is required. In the case of the propagandist of pharmaceutical products, due to market demand trends, higher education in areas such as health or business is desirable.


Functions and activities of Service and sales technician

Sales and Product Promotion Specialists must:

  • follow customers after sales and/or visit;
  • follow customer after-sales and/or visit;
  • disseminate products and services;
  • finish sales;
  • plan visits and contacts;
  • suggest sales policies;
  • contact internal areas of the company;
  • participate in events;
  • follow up after sales customers and/or visit;
  • follow up after-sales customers and/or visit;
  • disclose products and services;
  • follow up after sales customers and/or visit;
  • demonstrate personal skills;
  • concrete sales;
  • follow up after-sales customers and/or visit;
  • monitor after sales customers and/or visit;

  • Activities

    • intermediate scientific support for clients;
    • submit proposal to client;
    • provide samples;
    • update customer record;
    • receive referrals from future clients;
    • demonstrate time management ability;
    • suggest new consumer markets;
    • invite customers for an extraordinary meeting;
    • prioritize orders and/or actions for special customers;
    • communicate the transactions carried out;
    • explain the purpose of the visit;
    • renew contracts;
    • receive product payment;
    • forward customer documentation;
    • report product irregularities;
    • verify customer registration form;
    • demonstrate flexibility;
    • communicate changes to products and/or services to customers;
    • demonstrate persuasiveness;
    • train new employees;
    • identify customer needs;
    • implement marketing strategies;
    • demonstrate product features and benefits;
    • clarify technical data of the product to the customer;
    • work under pressure;
    • plan work sequence;
    • check the delivery time of the products;
    • demonstrate leadership ability;
    • discriminate types of products;
    • contact clients;
    • request product exchange;
    • participate in lectures related to the area;
    • participate in sales technique training;
    • disclose scientific events;
    • organize work material;
    • request consumables;
    • make decisions;
    • check customer reviews;
    • visit after-sales customers;
    • search competitors' actions;
    • participate in new product launch;
    • clarify technical product data to the customer;
    • calculate product cost;
    • send gifts to the customer;
    • check for irregularities in the delivery of products;
    • prepare new customer registration;
    • fulfill customer request;
    • display price lists;
    • make visits itinerary;
    • deliver products sold;
    • change customer contracts;
    • clarify order questions;
    • establish product delivery times;
    • define market share;
    • transmit sales order to head office;
    • overcoming adverse situations;
    • explain payment methods;
    • guide customer and reseller in display distribution;
    • discuss strategies with superior;
    • invite customers to visit company;
    • discriminate types of services;
    • perform customer surveys;
    • assist in choosing products;
    • receive referrals from future customers;
    • analyze potential customers;
    • demonstrate a sense of organization;
    • clarify doubts about the contract;
    • request technical assistance;
    • forecast sales;
    • transmit sales order to central office;
    • disclose promotional actions to employees;
    • report sales results to the superior;
    • get pre-sales information;
    • charge delinquent customers;
    • coordinate technical advice to the customer;
    • transmit sales order to main office;
    • demonstrate negotiation skills;
    • clarify scientific product data;
    • consult technical publications;
    • demonstrate attentive listening skills (knowing how to listen);
    • check customer reviews;
    • check for delinquent customers;
    • demonstrate ethical sense;
    • issue sales receipt;
    • give feedback to the customer;
    • report visits;
    • take product orders;
    • participate in improvement courses;
    • send direct mail to customers;
    • define negotiation autonomy;
    • prepare reports and statistics;
    • control customer satisfaction survey questionnaire;
    • display products in locations defined by the company;
    • demonstrate verbal communication skills;
    • sort customers by billing;
    • sort customers by lead;
    • control sales made;
    • demonstrate creativity;
    • filter information to improve services;
    • visit after-sales customer;
    • demonstrate time management ability;
    • organize scientific events;
    • research competitors' actions;
    • demonstrate time management skills;
    • integrate new employees;
    • check product delivery time;
    • work as a team;
    • interview new candidates;
    • implement service contracts;
    • invite customers to launch products;
    • define marketing strategy;
    • suggest improvements to the promotional and commercial process;
    • communicate transactions made;
    • forward customer for registration;
    • meet product sales quotas;
    • generate demand for products;
    • schedule appointment;
    • visit the company's industrial area;
    • participate in related fairs;
    • receive product payment;
    • deliver gifts to the customer;
    • request publicity material;
    • advise salespeople on the sale;
    • demonstrate resilience;
    • make visit itinerary;
    • give feedback on suggestions to the customer;
    • manage funds;
    • complete contract;
    • participate in meetings;
    • demonstrate confidence;


    Sectors that hire Service and sales technician the most in the job market

    • billing activities and registration information
    • call services activities
    • non-financial intangible asset management
    • intermediation activities and agency services and business in general
    • temporary labor lease
    • retail sale of new cars, vans and utility vehicles
    • portals, content providers and other information services on the internet
    • development and licensing of customizable computer programs
    • combined office and administrative support services
    • development and licensing of non-customizable computer programs




    Featured Professions: