Service sales agent - Career description, activities, functions and salary

How much does an Service sales agent earn

A Service sales agent earns between $1.100 and $5.166 per month, with an average monthly salary of $1.997 and a median salary of $1.440 according to an Averwage.com salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 55.127 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).

Professional job categories

• Middle level technicians
• • medium level technicians in administrative sciences
• • • middle level technicians in business operations
• • • • sales and product promotion specialists

Related Positions:

Main workplaces

Sales and Product Promotion Specialists they work in retail and wholesale companies, and/or in industries and/or services, as employees or providing services for them, as self-employed. The work is carried out in person or remotely, individually, without supervision, in closed environments, with constant displacements in traffic and at irregular hours. They can work under pressure from sales targets, which can cause stress.

What does it take to work in the field of Sales and Product Promotion Specialists

For the exercise of these occupations, specialized knowledge of the area of activity, high school education, accompanied by courses and training of up to two hundred hours is required. In the case of the propagandist of pharmaceutical products, due to market demand trends, higher education in areas such as health or business is desirable.

Functions and activities of Service sales agent

Sales and Product Promotion Specialists must:

Activities

participate in improvement courses;
generate demand for products;
sort customers by lead;
search competitors' actions;
demonstrate negotiation skills;
receive referrals from future clients;
schedule appointment;
demonstrate ethical sense;
perform customer surveys;
visit the company's industrial area;
give feedback to the customer;
renew contracts;
calculate product cost;
participate in sales technique training;
demonstrate verbal communication skills;
transmit sales order to head office;
issue sales receipt;
make decisions;
clarify technical product data to the customer;
overcoming adverse situations;
integrate new employees;
discriminate types of products;
communicate the transactions carried out;
send gifts to the customer;
identify customer needs;
control customer satisfaction survey questionnaire;
charge delinquent customers;
control sales made;
verify customer registration form;
work under pressure;
demonstrate resilience;
make visits itinerary;
implement marketing strategies;
communicate transactions made;
demonstrate persuasiveness;
organize scientific events;
train new employees;
implement service contracts;
forecast sales;
receive product payment;
participate in related fairs;
organize work material;
disclose scientific events;
demonstrate product features and benefits;
send direct mail to customers;
sort customers by billing;
clarify order questions;
intermediate scientific support for clients;
discuss strategies with superior;
submit proposal to client;
complete contract;
meet product sales quotas;
deliver gifts to the customer;
report product irregularities;
request technical assistance;
transmit sales order to central office;
define marketing strategy;
check the delivery time of the products;
disclose promotional actions to employees;
advise salespeople on the sale;
check product delivery time;
prepare new customer registration;
invite customers to visit company;
clarify doubts about the contract;
take product orders;
research competitors' actions;
give feedback on suggestions to the customer;
contact clients;
prioritize orders and/or actions for special customers;
demonstrate creativity;
request consumables;
get pre-sales information;
demonstrate time management skills;
prepare reports and statistics;
visit after-sales customer;
establish product delivery times;
explain the purpose of the visit;
work as a team;
invite customers to launch products;
transmit sales order to main office;
assist in choosing products;
report visits;
demonstrate time management ability;
visit after-sales customers;
check for irregularities in the delivery of products;
participate in new product launch;
provide samples;
forward customer documentation;
report sales results to the superior;
demonstrate confidence;
guide customer and reseller in display distribution;
clarify scientific product data;
deliver products sold;
demonstrate attentive listening skills (knowing how to listen);
demonstrate flexibility;
define market share;
demonstrate leadership ability;
request publicity material;
fulfill customer request;
invite customers for an extraordinary meeting;
update customer record;
change customer contracts;
suggest improvements to the promotional and commercial process;
filter information to improve services;
discriminate types of services;
define negotiation autonomy;
communicate changes to products and/or services to customers;
manage funds;
make visit itinerary;
clarify technical data of the product to the customer;
check customer reviews;
participate in lectures related to the area;
demonstrate time management ability;
analyze potential customers;
suggest new consumer markets;
display products in locations defined by the company;
consult technical publications;
forward customer for registration;
plan work sequence;
receive product payment;
request product exchange;
coordinate technical advice to the customer;
participate in meetings;
interview new candidates;
explain payment methods;
check for delinquent customers;
receive referrals from future customers;
check customer reviews;
display price lists;
demonstrate a sense of organization;

Sectors that hire Service sales agent the most in the job market

• intermediation activities and agency services and business in general
• document preparation and specialized administrative support services
• driverless car rental
• professional and management development training
• data processing, application service providers and internet hosting services
• billing activities and registration information
• call services activities
• retailer of clothing and accessories
• combined office and administrative support services
• other service activities provided mainly to companies