Station agent (rail and subway) - Career description, activities, functions and salary

How much does an Station agent (rail and subway) earn

A Station agent (rail and subway) earns between $936 and $5.486 per month, with an average monthly salary of $2.263 and a median salary of $1.779 according to an Averwage.com salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 1.554 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).

Professional job categories

• Middle level technicians
• • medium level technicians in transport services
• • • transport technicians (logistics)
• • • • metrorail transport technicians

Related Positions:

Main workplaces

Metrorail transport technicians they work on railways and subways, as salaried employees, with a formal contract. They work as a team in the execution of integrated works and in the elaboration of strategies, with permanent supervision. They work indoors and in shifts. May be subject to stressful situations and exposed to flammable material.

What does it take to work in the field of Metrorail transport technicians

The exercise of these occupations requires a high school technical course. There is a tendency to increase the qualification requirements, due to the modernization of the operational control systems. Part of the learning takes place on the job itself.

Functions and activities of Station agent (rail and subway)

Metrorail transport technicians must:

Activities

make areas and fixed operational equipment available for maintenance activity ;
authorize movement of trains;
control movement of trains and metro railway maintenance vehicles in the lines and courtyards;
drive the physically disabled for boarding and disembarking;
demonstrate diffuse attention capacity;
fill book and incident reports;
evaluate services provided by third parties;
deliver cargo and cargo documentation to the customer;
send items found at the station to the lost and found section of receiving center;
request authorization for circulation;
rebuild train after maintenance;
request maintenance of fixed equipment and trains;
express yourself correctly;
distribute tasks;
demonstrate emotional balance ability;
operate local control panel (pcl);
operating electrical substations;
control movement of trains and metro rail maintenance vehicles in the lines and courtyards;
evaluate employee performance;
plan formation of trains;
immobilize trains with shim;
advise machinists and train operators on track abnormalities and train;
test electrical equipment;
contact power supplier in situations of abnormality;
require employee retraining and training;
record electricity consumption;
consult operational data system;
distribute electrical supply;
demonstrate distributed attention ability;
check financial transactions;
plan crossing and passing trains;
demonstrate dynamism;
write correctly;
demonstrate objectivity;
seal and reseal wagons;
form trains (composition);
maneuver trains and metro rail maintenance vehicles;
isolate areas and fixed operational equipment for maintenance;
authorize maintenance, cleaning and training services on trains;
provide first aid;
execute strategies to solve operational problems;
operate passenger flow control equipment (escalator, turnstile, door access);
plan train formation;
show organization;
forward user for emergency medical care;
provide return of fixed equipment and trains to their operational condition;
demonstrate clarity;
forward service invoice to customer;
remove damaged trains;
make bank deposits;
determine wagon positioning at loading and unloading point;
check cargo conditions (weight, packaging and volume);
operate auxiliary equipment (ventilation and water pumps);
adapt language;
operate movement control systems and movement of trains ;
define strategies for solving operational problems;
elaborate operational diary (of);
answer queries and customer complaints;
evaluate functional conduct;
acting with initiative;
create reports;
control fleet train availability;
set vacation schedule;
fill in freight and train dispatch documents;
orient employees;
determine positioning of locomotives for supply and inspection;
deliver training to employees;
receive cargo and cargo documentation;
assign employees;
set priorities for train circulation;
schedule trains;
make note of employee attendance;
analyze information received from stations and trains;
demonstrate gestural quality;
perform train crossings and overtaking;
inspect electrical equipment;
supervise customer service (box office, turnstile and information);
call fire brigade, military police, ambulance and environmental agencies in case of accidents;
inform the customer about cargo in transit;
supervise station security;
manage inventory of consumables;
work as a team;
positioning lane switches for circulation (manual or remote);
replace faulty and damaged trains;
distribute train schedule to supervisor and agents;
check cargo documentation;
complete loading and unloading movement sheets;
allocate locomotives and wagons according to demand;
consult occurrence book;
inform the customer about abnormalities in the metro rail system;
operate control systems (electrical, traffic and passengers);
supervise use of personal protective equipment (ppe);
sell tickets;
inform the control center of occurrences at the station;
operate operational supervision room;
prove leadership;
dispatch trains from the yard, according to the timetable;
receive visitors;
enter information in the operational data system;
participate in team meetings;

Sectors that hire Station agent (rail and subway) the most in the job market

• municipal and metropolitan passenger rail transport
• cargo rail transport
• subway transport
• terminal operations
• loading and unloading
• road and rail terminals
• road transport of cargo, except dangerous goods and removals, intercity, interstate and international
• retail trade in tires and inner tubes
• building highways and railways
• temporary labor lease