Veterinary office assistant - Salary and Career

Veterinary office assistant - Career description, activities, functions and salary

They receive and provide support services to customers, patients, guests, visitors and passengers, provide telephone service and provide information in offices, offices, hotels, hospitals, banks, airports and other establishments, arrange interviews or consultations and receive customers or visitors, their needs and direct them to the place or person they are looking for, schedule services, book (hotels and tickets) and indicate accommodations in hotels and similar establishments, observe internal security rules, check documents and suitability of customers and notify security of strange presences, close accounts and customer stays. Organize information and plan everyday work.

How much does an Veterinary office assistant earn

A Veterinary office assistant earns between $1.123 and $2.444 per month, with an average monthly salary of $1.411 and a median salary of $1.320 according to an salary survey along with to data of professionals hired and fired by companies in the labor market.

Our research is based on the salaries of 492.228 professionals hired and dismissed by the period from 06/2021 to 05/2022 (last year).

Salary ranges for the Veterinary office assistant

Monthly Salary Annual Salary Salary Per Week Hourly Salary
Average wage 1.411 16.931 353 7
1º Quartile 1.123 13.476 281 5
Median Salary 1.320 15.838 330 6
3º Quartile 1.864 22.368 466 9
Higher Salary 2.444 29.329 611 12

Professional job categories

  • Administrative services workers
    • customer service workers
      • public information workers
        • receptionists

Related Positions:

Main workplaces

Receptionists they work in health and social services, accommodation, hotels and food, air transport and recreational, cultural and sporting activities. They are employees with a formal contract, they work in a multidisciplinary team, indoors and at hours that vary according to occupation: daytime for health insurance receptionists, alternation of shifts for the office receptionist and the hotel receptionist and irregular hours for the receptionist , generally. The degree of autonomy also varies, with permanent supervision for the office receptionist and the hotel receptionist, with occasional supervision for the others. There is an increase in the importance of hotels in state-of-the-art hospitals. As a result, the number of employees in the reception sector tends to grow, which, in addition to being often linked to the inpatient system, increasingly assumes functions identical to those of receptionists in a five-star hotel. On the other hand, checks.

What does it take to work in the field of Receptionists

These occupations require a high school education, except for hotel receptionists and concierges who have incomplete higher education as a prerequisite. A basic qualification course of up to two hundred class hours and one to two years of professional experience is desirable for receptionists in general.

Functions and activities of Veterinary office assistant

Receptionists must:

  • observe internal safety regulations;
  • schedule services;
  • daily plan;
  • provide support services to visitors, customers, guests, patients and passengers;
  • welcoming customers, patients, guests, visitors and passengers;
  • daily planning;
  • respond to phone calls from visitors, guests, clients, patients and passengers;
  • demonstrate personal skills;
  • welcoming clients, patients, guests, visitors and passengers;
  • plan the daily;
  • observe internal security rules;
  • provide support services to visitors, clients, guests, patients and passengers;
  • planning the daily;
  • organize information to be provided;
  • receive clients, patients, guests, visitors and passengers;
  • close accounts and stays of clients, guests and patients;
  • welcome clients, patients, guests, visitors and passengers;
  • provide personalized service/support to guests;
  • planning the daily life;
  • observe internal safety rules;
  • observe internal security standards;
  • communicate;
  • observe internal security regulations;
  • provide personalized service/support to the guest;

  • Activities

    • providing safe service;
    • maintain guest anonymity when requested;
    • propose membership of loyalty programs;
    • transfer calls to extensions and apartments requested;
    • register clients, patients, guests, visitors, passengers ;
    • participate in shift exchange meetings;
    • close master accounts;
    • demonstrate a sense of organization;
    • ensure delivery of documents/orders to guests;
    • resolve pending issues from the previous day;
    • schedule reservations / client appointments;
    • collect feedback on the information provided;
    • check the individual and group arrival and departure forecast;
    • provide directions to exchange locations of coins;
    • distribute pouches;
    • notify concierge of guest arrival;
    • admit the patient;
    • assist in the organization of special occasions for guests (marriage proposal, birthday, celebrations in general);
    • consult the list of opening hours of the various activities in the company;
    • register companions;
    • send the time wake-up call;
    • transfer the guest, patient, passengers to other accommodations;
    • request the hotel's performance evaluation;
    • demonstrate team spirit;
    • arrange for special booking requests;
    • follow up guest requests;
    • assist the customer at the atm ;
    • communicate in a clear, agile and objective way;
    • pre-register the client;
    • issue the exit release card;
    • establish contact/visual communication with the customer;
    • collect main news and headlines of the day;
    • make a �no show� charge;
    • coordinate team;
    • take phone calls and messages;
    • make a reservation/changes/cancellation of requests in general from guests/customers;
    • organizing deliveries to guests;
    • consult a list of opening hours of the various activities in the company;
    • request a form of payment guarantee;
    • demonstrate efficiency;
    • check surgical hospitalization map;
    • organize work materials;
    • assist in planning tourist itineraries for guests;
    • demonstrate verbal and written fluency in a foreign language;
    • save volumes from service providers;
    • consult a list of professionals and company department, internal extensions and external telephones;
    • cover information regarding the use of the safe by customers;
    • check documents with identification;
    • assist the guest with medical care ;
    • consult the company's products and services catalog;
    • offer transportation to the client;
    • check the suitability of customers;
    • request the return of apartment keys;
    • print the list of groups scheduled to leave for the day;
    • distributing newspapers, magazines, flowers, etc.;
    • establish a network of contacts to meet customer requests;
    • circulate internal information;
    • interact with other departments;
    • deliver the visitor badge at the entrance;
    • print a list of inpatients;
    • provide general information by internal telephone and externally;
    • check the departure time of the groups;
    • cover the disclosure of information about patients, guests and customers;
    • make adjustments to accounts;
    • arrange to send items/objects requested by guests;
    • protocol documents/guest orders;
    • require the guest's functional number for the visitor's entry;
    • coordinate team;
    • print control reports;
    • demonstrate empathy;
    • make reservation/changes/cancellation of requests in general from guests/customers;
    • demonstrate enthusiasm;
    • close account in the system;
    • check admission request;
    • close �pos� (point of sale) ;
    • provide assistance to the guest in case of loss of luggage;
    • demonstrate computer skills;
    • provide the keys to the apartments to the clients;
    • demonstrate autonomy;
    • exchange currency;
    • assist the customer with financial information ;
    • show patience;
    • assist with car rentals, cell phones, vans etc.;
    • issue invoices and receipts;
    • enter expenses to accounts;
    • assist customers with filling of forms;
    • show patience;
    • confirm if the client has a frequent flyer program;
    • enable the advance of money to the guest through card operations;
    • provide information and internal regulations to the guest and patient;
    • announce the arrival of the client;
    • schedule transfers and executive cars;
    • organize pouches;
    • preparing the �mise-en-place�;
    • demonstrate ability to anticipate customer needs;
    • serve the customer with accurate information ;
    • control the entry and exit of visitors' equipment;
    • plan the next day;
    • assist the movement of guests, customers, visitors, patients with limited mobility;
    • communicate in a clear, agile and objective manner;
    • offer luggage assistance;
    • demonstrate mutual respect;
    • demonstrate interest;
    • visit places/establishments to be recommended to guests;
    • identify the physical space of the company;
    • listen carefully;
    • intermediate in obtaining authorizations from agreements;
    • block apartment;
    • consult special guest requests;
    • provide weather information;
    • forward the client to the different sectors;
    • notify security about the presence of strangers;
    • consult the company's product and services catalog;
    • verify registration and reservation;
    • give tourist information to guests/ passengers;
    • welcome the client and passenger;
    • demonstrate proactivity;
    • request the valet service;
    • resume calls in case of extensions busy or unattended;
    • arrange the purchase of tickets for events in general;
    • act with common sense;
    • check guest requests;
    • issue account statements;
    • arrange for the purchase of items/objects requested by the guests;
    • inform yourself about the guest(preferences, needs , habits);
    • forward the client to the various sectors;
    • start cleaning service;
    • receive payments;
    • update the establishment's database;
    • demonstrate initiative;
    • schedule reservations / customer appointments;
    • check the weekly schedule of events;
    • provide information about the use and parking places;
    • assist guests/patients with technical information about hotel / hospital;
    • offer support to the guest in different eventualities;
    • update account;
    • transmit messages and faxes;
    • check availability of beds and apartments;
    • activate security alarm in case of robbery;
    • notify the nursing staff of the patient's arrival;

    Sectors that hire Veterinary office assistant the most in the job market

    • dental activity with resources for performing surgical procedures
    • cleaning in buildings and households
    • hospital care activities
    • outpatient medical activity restricted to consultations
    • hotels
    • aesthetic activities and other beauty care services
    • physical conditioning activities
    • clinical laboratories
    • combined office and administrative support services
    • temporary labor lease

    Featured Professions:

    Consecrated - Salary and Career
    ministers of worship, missionaries, theologians, and similar professionals